Specialty Administration Plans Consultant

WTW•Bloomington, MN

About The Position

Our Retirement team combines expertise in retirement, actuarial, compliance and administration consulting to support global organizations worldwide in designing, managing, administering, and communicating all types of retirement plans. Whether a client has a defined benefit pension, and/or a defined contribution plan, we collaborate with the organization to determine the right approach to design, funding, investing, governing, compliance, administration and employee engagement that fits their specific goals. You will contribute to our national project delivery team and make a valuable difference every day to our high-profile client organizations focusing primarily on defined contribution plans. One of the fastest growing areas of our retirement business is assisting clients with various special projects requiring defined contribution expertise. You will have the opportunity to significantly enhance your knowledge of all aspects of benefit plan compliance, design and operation, employ the most cutting-edge tools and resources and work with some of the world’s experts in retirement plan design and management and interact with a national group of colleagues on project delivery. The Shared Delivery Consultant is a senior individual contributor within WTW’s Retirement business who supports complex, high‑impact retirement projects across clients nationally. This role partners closely with consulting, administration, compliance, and outsourcing teams to deliver defined contribution, defined benefit, and retirement compliance solutions, particularly in situations requiring deep technical expertise, structured execution, and cross‑team coordination. Shared Delivery Consultants focus on special projects, remediation efforts, governance and compliance initiatives, and operational transformations, often spanning multiple workstreams and stakeholders.

Requirements

Deep technical expertise in retirement plans
Structured execution skills
Cross-team coordination skills
Subject matter expertise in retirement plan compliance, governance, and administration

Responsibilities

Lead or support large, complex retirement projects across defined contribution, defined benefit, and administration scopes
Serve as a primary or senior point of contact for clients on complex technical and compliance‑driven work
Translate complex retirement, compliance, and administration issues into clear options and deliverables
Review and contribute to scopes of work, pricing, budgets, timelines, and delivery plans
Partner with consultants, administrators, actuaries, and compliance specialists to ensure coordinated, high‑quality delivery
Identify project risks, issues, and dependencies and recommend pragmatic solutions
Support remediation, error correction, and risk‑mitigation efforts (including E&O‑related work)
Act as a subject matter expert in retirement plan compliance, governance, and administration
Support work involving: ERISA and IRC compliance
Support work involving: DC and DB plan operations
Support work involving: Vendor oversight and governance
Support work involving: Operational readiness and remediation
Perform technical review of work products prepared by others
Help clients and internal teams assess regulatory, fiduciary, and operational risk
Contribute to WTW’s national Shared Delivery model, supporting teams across regions and client segments
Partner with consulting leadership to: Scope and structure complex work
Partner with consulting leadership to: Identify resourcing needs
Partner with consulting leadership to: Support delivery model decisions
Participate selectively in sales calls, client discussions, and solution design
Contribute to development of tools, templates, and approaches that can be leveraged across future projects
Support training, controls, and best practices to improve delivery consistency and quality