Specialist - YES! (Youth Emergency Services) Shelter

OCO • Fulton, NY

2d

About The Position

Provides coverage at the Runaway and Homeless Youth Shelter. Carries out duties in accordance with Agency and Program Policies and procedures and Federal/State policies/licensing regulations About Oswego County Opportunities Ranking among Oswego County's top ten largest private employers, OCO carries out its mission to inspire partnerships and provide services that empower people, support communities, and change lives through more than 50 programs serving 15,000 people each year.

Requirements

• Must exhibit good judgement and maintain strict confidentiality of agency, program and consumer information
• Must demonstrate the knowledge of regulations, services, rights and responsibilities for the population services
• Must obtain and maintain all required certifications and trainings within required timeframes and attend internal external meetings and training sessions as assigned/required
• Must have a valid NYS Driver’s license with driving record within policy and access to a properly insured, reliable vehicle for regular travel and transporting consumers
• Must have a High School Diploma or GED and 12 months related experience in the area of human services or any equivalent combination of education, experience and training

Responsibilities

• Responds to clients in person and via phone calls to YES! Shelter.
• Provides appropriate intervention, referrals and assistance
• Provides crisis intervention in a calm and effective manner; provides one-on-one supportive counseling to clients
• Assists consumers in contacting and connecting with resources, both internally and external to OCO
• Assists consumers with activities to meet needs and goals such as scheduling/attending various appointments, scheduling/providing transportation, planning/participating in recreational/social activities and health/medication related needs
• Gathers necessary information for shelter entry assessment; coordinates services with prospective entry; arranges a safe pick-up place and arranges transportation
• Ensures safety of the shelter and of the residents at all times
• Acts as a positive role model; assist youth in self-help skills; provides case management services
• Provides assistance with meal preparation, housekeeping and cleaning, shelter maintenance and collecting, organizing and documenting donations
• Facilitates house meetings as assigned
• Provides transportation as needed
• Enters data in a timely and accurate manner into the Databases according to requirements; assists with tracking and compiling statistics related to program activities and outcomes
• Assists with outreach and awareness activities, as needed
• Communicates with Program Manager regarding client activities, concerns and interactions
• Provides satisfactory exchange of information to oncoming shifts when staffing the Youth Shelter
• Facilitates household activities at the shelter, ensuring a friendly, home-like environment
• Assists with providing support to the Homeless Program as assigned based on need
• Must have acceptable ability to carry out the responsibilities of the position including readily negotiating stairs, and lifting up to 25 pounds.

Benefits

• Health, Dental, and Vision Insurance (available to Full-Time staff)
• Paid leave (sick leave, PTO, holidays, etc.)
• 403B Deferred Annuity Retirement Plan
• Term Life Insurance
• Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED