Specialist, Technology Analyst

Nationwide•Columbus, OH

About The Position

If you’re passionate about being part of a dynamic organization that enables a Fortune 100 company with nearly $70 billion in annual sales to drive innovation and adopt new technologies that deliver business results, then Nationwide’s Technology team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This role does not qualify for employer-sponsored work authorization. Nationwide does not participate in the Stem OPT Extension program. Join Nationwide’s Document Solutions team, where precision and innovation drive business success. As a Technology Analyst, you will play a critical role in designing and delivering secure, efficient document solutions that enable seamless operations across the enterprise. This position offers the opportunity to work on impactful projects that enhance workflows, improve compliance, and optimize customer experiences. If you’re enthusiastic about delivering secure technology solutions to support a company providing extraordinary care to its customers, then Nationwide Technology is the place for you. Nationwide's industry-leading technology workforce embraces an agile work environment and a collaborative culture to deliver outstanding solutions and results. If that sounds like something you aspire to, we want to hear from you! As a Technology Analyst you will partner with the business to understand business needs and outcomes as well as provide all types of analysis skills related to understanding and meeting business outcomes. They translate business outcomes into solution requirements using techniques such as facilitation and visual management. A Technology Analyst should have broad technology and analysis experience including: facilitation with large stakeholder groups, managing the complete requirements lifecycle, conducting structured analysis using both quantitative and qualitative techniques, analyzing data and application suites, and problem-solving using a collaborative style. Technology Analysts are engaged in work efforts at all scales ranging from minor defect fixes and enhancements to development of new applications. You will also work on all types of solution approaches (e.g. custom development, package implementation) and domains (e.g. all application types, data warehouses, Web, and Cloud).

Requirements

Solid experience in technical analysis, bonus points if you’ve worked in insurance or financial services or on the OpenText Exstream platform.
Strong understanding of document management systems and related business processes.
Proficiency in Agile and Waterfall methodologies.
Excellent communication and stakeholder management skills.
Ability to work independently and collaboratively in a fast-paced environment.
Six years of relevant work experience including software delivery or educational experience within a technology domain.
Experience with delivering Technology and/or business solutions across industries, platforms and/or lines of business (LOB) within the insurance and/or financial services industries.
Demonstrated capability in managing the requirements lifecycle, including facilitation, elicitation, and documenting requirements.
Strong analytical and communication skills, knowledge of planning.
Ability to influence, negotiate and set priorities needed.

Nice To Haves

Insurance/financial services industry knowledge a plus.
Technology certifications or designation are not required but encouraged.

Responsibilities

Requirements Analysis: Partner with business/IT stakeholders to understand objectives and translate them into clear, actionable technical requirements.
Solution Delivery: Apply Agile and Waterfall methodologies to manage project execution and ensure timely, high-quality outcomes.
Stakeholder Engagement: Serve as a liaison between internal teams and Document Solutions team, ensuring alignment on scope, requirements, and deliverables.
Process Optimization: Analyze document workflows and identify opportunities for automation, efficiency, and risk reduction.
Lifecycle Management: Support all phases of the project lifecycle, including requirements gathering, impact analysis, development, testing, and implementation.
Quality Assurance: Conduct structured analysis and validation to ensure solutions meet functional and non-functional requirements.
Partners with the business and other technology professionals to understand business needs and outcomes.
Translates multiple business outcomes into solution requirements.
Applies secure software and systems engineering practices throughout the delivery lifecycle to ensure our data and technology solutions are protected from threats and vulnerabilities.
Executes moderate requirements and ensures business alignment using facilitation and visual management techniques.
Documents and clarifies requirements work products.
Provides mid-level analysis related to understanding and meeting business outcomes.
Partners with others to verify, trace and manage functional and non-functional requirements.
Possess a good understanding of the applications used to support the business in a specific Business Solution Area(s) (BSA).
Conducts quality improvements by providing complex analysis of relevant data.
Executes the complete requirements lifecycle from idea through implementation.
Leads or partners to facilitate requirement sessions with business leaders and other technology professionals using visual facilitation techniques.
May perform other responsibilities as assigned.

Benefits

medical/dental/vision
life insurance
short and long term disability coverage
paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date
nine paid holidays
8 hours of Lifetime paid time off
8 hours of Unity Day paid time off
401(k) with company match
company-paid pension plan
business casual attire