Specialist, Student Information Systems

Baltimore County Public Schools • Towson, MD

37d • Onsite

About The Position

Performs complex technical work; managing, implementing, and supporting various student information technology systems. Responsible for producing and delivering student data files. Leads the work of project team members. Performs other duties as assigned. MINIMUM QUALIFICATIONS Education, Training, and Experience: Graduate of an accredited college or university with a bachelor's degree in computer information systems management, computer science, or related field. Three years related experience in student information reporting and analysis. Experience in the Focus student information system preferred. Master's degree and experience working with K-12 or higher education student information systems preferred. Note::Other combination of applicable education, training, and experience which provide the knowledge, skills, and abilities necessary to perform effectively in the position, may be considered. Licenses and Certifications N/A Knowledge, Skills, and Abilities: Excellent database knowledge and expertise. High attention to detail. Ability to work independently without direct supervision in a fast-paced environment. Effective communication and interpersonal skills Excellent critical/analytical thinking and time management skills. Thorough knowledge of the principles and practices of data reporting and analysis. Experience with Systems Development Lifecycles (SDLC). Knowledge in development of customizations within third party products. Skill in writing SQL queries. Skill in analyzing end user automation needs and requests. Skill in assessing the feasibility of automation solutions. Skill in troubleshooting program and production problems. Skill in managing multiple projects. Adept at writing queries and reports and presenting findings. Demonstrated leadership ability. Ability to establish and maintain effective working relationships with internal and external stakeholders. PHYSICAL AND ENVIRONMENTAL CONDITIONS: The work of this class is sedentary and performed in an office environment. Work includes the operation of office equipment, including personal computers. Citizenship, residency or work VISA in United States required BENEFITS : BCPS offers a comprehensive benefits program for eligible employees including options for medical plans, dental plans, vision, life insurance, flexible spending accounts, disability coverage, and 403(b)/457 plans. Other benefits include paid vacation, paid holiday's, sick, personal business, and bereavement days, and flexible leave options such as FMLA, sick bank, and board approved leaves. All new hires will attend a benefits meeting upon hire. Visit the BCPS website for additional information about benefit plans for BCPS employees at https://www.bcps.org/hr/compliance/benefits_and_retirement This class specification defines the types of duties and level of difficulty of work required of positions in this title. It shall not be held to exclude duties not mentioned nor limit the right of management to assign work to employees. RETIREMENT: Eligible for the Baltimore County Employees' Retirement System GRADE: Grade 07 - 12 Month OPE Pay Scale SALARY: $85,543 to $134,894 (Annual Salary Scale for Exempt 12-Month Employees Represented by BCPSOPE 2025-2026 Effective September 20, 2025) Visit the BCPS Office of Payroll website for additional information on pay scales, other compensation and leave accruals at www.bcps.org/operations/fiscalservices/payroll . OTHER COMPENSATION : This position may be eligible for comp time. Visit the BCPS website to review the OPE Master Agreement for additional information at https://www.bcps.org/cms/One.aspx?portalId=2828&pageId=69996497 . CONDITIONS OF EMPLOYMENT : Persons appointed to this classification are designated as Essential-As-Needed Personnel and are required to work when schools and/or offices are closed during adverse weather conditions or any other emergency when contracted and directed to do so. Employees in this class may be assigned to work nights, evenings, weekends, and/or holidays. Employees are subject to call to duty in emergencies and may be required to work beyond their regularly scheduled hours with little advanced notice. FLSA Status: Exempt Application Instructions Please read and carefully follow the instructions provided below. Applicants are required to have a completed application on file for employment with Baltimore County Public Schools (BCPS). Information on your resume and application must match. This information is necessary for salary determination should you receive an offer of employment. Professional references must be submitted to complete your application. Examples of professional references include current and former principals, supervisors, managers, mentor teachers and university/college supervisors. Personal references from colleagues, friends, community members, etc. will not be accepted. Be sure to account for all periods of employment and unemployment. Failure to complete all fields of the "Work Experience" section of the application may result in your application not being considered. A resume will not be the only document considered in determining your qualifications for a position. You MUST attach your unofficial transcript(s) or license(s) to your application if you are applying for a position as a teacher or position which requires Licensure/Certification. Pre-Employment Requirements: All people employed by the Baltimore County Public Schools, regular and temporary, are required to be fingerprinted and have a criminal background investigation (per COMAR) completed. The fee charged for fingerprinting is $109. Anyone offered employment is required to provide proper identification and documentation of eligibility for employment in the US. If you have military experience, you will be asked to provide a copy of DD214. Official transcripts will be required upon hire and must be sent via escript/clearinghouse from your university. Some positions will require employees to undergo a physical examination and/or drug testing. All newly hired personnel must attend a Benefits and Retirement Orientation meeting. Additional job verification will be required for salary credit. Contact Information Office of Staffing & Licensure Phone: [phone] Email: [email protected] EXAMPLES OF DUTIES: Coordinates the work of project team members. Participates in multiple student information system projects. Plans, coordinates, and oversees various projects. Develops, prioritizes, and schedules tasks. Prepares estimates of project time. Maintains accounts and is responsible for security functionality in the student information system. Collaborates and assists with problem solving and trouble-shooting activities for the production events related to student information systems. Develops custom forms and reports within third party products. Produces ad hoc reports for student information. Develops automated solutions to meet users requirements. Conducts in-depth analysis of systems, operations, procedures, and requests. Provides technical and analytical expertise when responding to complex, specialized report requests requiring sophisticated data analyses and data management experience. Develops, modifies, maintains, and continuously improves reporting processes. Produces and submits state reporting files. Collaborates with schools and Maryland State Department of Education (MSDE) to reconcile state reporting files and correct errors. Serves as a system administrator for the various student information systems. Provides tier two support for student information systems. Research issues to determine the source of discrepancies and identify solutions for preventing future discrepancies. Provides quality assurance on data inputs, outputs, and files. Coordinates with staff to correct data issues. Serves as point of contact for multiple vendors. Performs other duties as assigned.

Requirements

• Graduate of an accredited college or university with a bachelor's degree in computer information systems management, computer science, or related field.
• Three years related experience in student information reporting and analysis.
• Excellent database knowledge and expertise.
• High attention to detail.
• Ability to work independently without direct supervision in a fast-paced environment.
• Effective communication and interpersonal skills
• Excellent critical/analytical thinking and time management skills.
• Thorough knowledge of the principles and practices of data reporting and analysis.
• Experience with Systems Development Lifecycles (SDLC).
• Knowledge in development of customizations within third party products.
• Skill in writing SQL queries.
• Skill in analyzing end user automation needs and requests.
• Skill in assessing the feasibility of automation solutions.
• Skill in troubleshooting program and production problems.
• Skill in managing multiple projects.
• Adept at writing queries and reports and presenting findings.
• Demonstrated leadership ability.
• Ability to establish and maintain effective working relationships with internal and external stakeholders.
• Citizenship, residency or work VISA in United States required

Nice To Haves

• Experience in the Focus student information system preferred.
• Master's degree and experience working with K-12 or higher education student information systems preferred.

Responsibilities

• Coordinates the work of project team members.
• Participates in multiple student information system projects.
• Plans, coordinates, and oversees various projects.
• Develops, prioritizes, and schedules tasks.
• Prepares estimates of project time.
• Maintains accounts and is responsible for security functionality in the student information system.
• Collaborates and assists with problem solving and trouble-shooting activities for the production events related to student information systems.
• Develops custom forms and reports within third party products.
• Produces ad hoc reports for student information.
• Develops automated solutions to meet users requirements.
• Conducts in-depth analysis of systems, operations, procedures, and requests.
• Provides technical and analytical expertise when responding to complex, specialized report requests requiring sophisticated data analyses and data management experience.
• Develops, modifies, maintains, and continuously improves reporting processes.
• Produces and submits state reporting files.
• Collaborates with schools and Maryland State Department of Education (MSDE) to reconcile state reporting files and correct errors.
• Serves as a system administrator for the various student information systems.
• Provides tier two support for student information systems.
• Research issues to determine the source of discrepancies and identify solutions for preventing future discrepancies.
• Provides quality assurance on data inputs, outputs, and files.
• Coordinates with staff to correct data issues.
• Serves as point of contact for multiple vendors.
• Performs other duties as assigned.

Benefits

• BCPS offers a comprehensive benefits program for eligible employees including options for medical plans, dental plans, vision, life insurance, flexible spending accounts, disability coverage, and 403(b)/457 plans.
• Other benefits include paid vacation, paid holiday's, sick, personal business, and bereavement days, and flexible leave options such as FMLA, sick bank, and board approved leaves.
• All new hires will attend a benefits meeting upon hire.
• Eligible for the Baltimore County Employees' Retirement System
• This position may be eligible for comp time.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level