Specialist, Staff Development

SUN BEHAVIORAL HEALTH GROUP • Reidsville, NC

7d

About The Position

Under the direction of the COO, this person provides training and support to all staff in the Residential and Day Treatment programs. Assists with onboarding new staff and provides ongoing training, development, assistance, guidance and support to all facility staff. This will include working with Program Managers/Site Managers for facility visits for observation/support, as well as possibly responding to facilities as needed for treatment support. This position will require CPI Instructor certification and will model ongoing staff development based on these principles.

Requirements

• Must be a Paraprofessional (GED/High school diploma) at minimum and have at least five years’ experience with the population served.
• Experience training staff in handling crisis situations and experience working in facilities that serve clients in crisis.
• CPI
• Training skills
• De-escalation skills
• Ability to lead and train team members.
• Ability to communicate effectively and professionally in verbal and written form.
• Traveling between facilities and offices.

Nice To Haves

• Experience as a CPI Instructor is preferred.

Responsibilities

• Be present at the residential homes during different shifts and Day Treatment sites on different days to observe and recognize any deficiencies and develop training for improvement.
• Provide real-time training and coaching when on site when needed.
• Work with Program Managers/Site managers to identify staff development needs, focusing on client trigger recognition, proactive de-escalation, appropriate therapeutic interventions, and post incident review (with focus on reducing future incidents).
• Provide one-on-one coaching/training or group training to staff who need specific growth in particular areas; this may include agency compliance requirements, team building, client focused treatment models, crisis management, and CPI model implementation.
• Provide in-person new hire training to all facility staff, including CPI, as well as ongoing CPI refreshers and prn staff development in this model.
• Provide ongoing staff development as well as mentoring and support for all staff, with an emphasis on team building and adherence to agency vision and values.
• Assist Program Managers/Site Managers with reviewing incidents and cameras to determine training needs for staff members, with a goal to reduce incidents and improve staff responses/interactions.
• Communicate with Program Managers/Site Managers/COO on findings.
• Other duties as assigned/required

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED