Specialist- Safety Programs & SMS

United Airlines • Chicago, IL

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About The Position

Our customers choose United because of our dedication to safety and passion for service. United's Inflight Services team is made up of diverse, driven individuals working together to Connect People and Unite the World. From operational leadership and crew planning to safety and service procedures, our Inflight Services team provides the innovative approaches, tools, training and guidance needed for our flight attendants to deliver the best possible customer experience, and aid in our mission to become the best airline in the history of aviation.
Job overview and responsibilities
The Specialist - Safety Programs and SMS supports the Inflight safety leadership team through the ongoing administration and advocacy for our Safety programs (ISAP, FRMP), our Safety Management System (SMS), and ongoing quality assurance processes.

Requirements

• Bachelor's degree or 4 years of relevant work experience
• At least three years experience in the commercial air carrier industry or a highly regulated safety environment
• Aviation Safety Action Programs
• Fatigue Risk Management Programs
• Safety Management Systems
• Applicable portions of the Code of Federal Regulations governing air carrier operations, aviation security, occupational health and safety
• Effective written and oral communication skills
• Ability to present ideas & findings to Inflight leadership
• Willing to travel up to 25%
• Must be legally authorized to work in the United States for any employer without sponsorship
• Successful completion of interview required to meet job qualification
• Reliable, punctual attendance is an essential function of the position

Nice To Haves

• SMS certification
• Flight attendant experience
• Data Analysis
• Aviation auditing programs and processes

Responsibilities

• Administration and support of the Inflight Safety Action Program (ISAP), including analysis and preparation for ERC meetings, maintenance of SME directory for responses, ISAP training, and communications
• Administration and support of the Fatigue Risk Management Program (FRMP), including analysis and preparation for FRC meetings, FRMP training, and communications
• Administration and monitoring of the Safety Management System throughout the Inflight division ensuring regulatory compliance and continuous improvement in all areas of safety
• Support for Inflight Safety regulatory and quality assurance activities, including support for management of voluntary disclosures and compliance actions, and long term monitoring of safety policy changes and other mitigations

Benefits

• medical
• dental
• vision
• life
• accident & disability
• parental leave
• employee assistance program
• commuter
• paid holidays
• paid time off
• 401(k)
• flight privileges

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level