Specialist-Registration I

IU Health • Fishers, IN

11d • Onsite

About The Position

This position supports a multi‑specialty department by completing patient
registration functions and serving as a key point of contact for patients,
providers, and internal teams. The role requires daily collaboration with
multiple departments to ensure accurate registration, efficient patient flow,
and a positive patient experience.

Requirements

• High School Diploma or GED required
• Ability to adapt to change while maintaining clear and effective communication
• Strong customer service and interpersonal skills
• Attention to detail and accuracy in documentation
• Ability to multitask in a fast‑paced environment
• Team‑oriented mindset with a willingness to support shared workloads
• Basic proficiency with Microsoft Office applications, including Word, PowerPoint, and Excel

Nice To Haves

• Relevant experience in a healthcare setting preferred
• Ability to learn and retain medical coding concepts; experience with ICD‑10 and CPT coding preferred
• Ability to interpret insurance information; knowledge of clinical practices and medical terminology preferred

Responsibilities

• Perform patient check‑in and check‑out processes
• Complete patient registration and demographic updates
• Manage patient letters and correspondence
• Work message pools and fax queues
• Direct patients and visitors appropriately
• Schedule appointments for patients
• Validate and enter charges into appropriate systems and collect required payments
• Facilitate patient flow from point of entry through destination in a timely, accurate, and professional manner
• Obtain and verify demographic and financial information to support accurate billing and optimal clinical outcomes
• Collaborate with clinical teams and other departments to support smooth clinic operations

Benefits

• At Indiana University Health, your personal and professional growth is a top priority. You will have access to many diverse opportunities to learn and develop in meaningful ways that matter most to you, such as advanced clinical training, leadership development, promotion opportunities and cross training development.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees