Specialist-Registration I-Float

IU Health • Indianapolis, IN

2d • Onsite

About The Position

We are seeking a Float Registration Specialist to support outpatient clinics by
ensuring smooth patient flow and accurate registration processes. This role is
ideal for someone who thrives in a dynamic environment and enjoys helping teams
where needed. Onboarding includes Cerner training and shadowing with other
registration float employees to learn multiple office workflows.

This role supports short-staffed clinics, requiring flexibility and
adaptability.

Requirements

• High School Diploma/GED required
• Customer Service
• Team Player
• Positive Attitude
• Compassion
• Healthcare experience
• Initial training onsite with experienced team members
• Expected to work independently within 3 months
• Basic proficiency in MS Office (Word, PowerPoint, Excel)

Nice To Haves

• Prefer relevant experience in a healthcare setting
• Ability to learn and retain medical coding (ICD-10, CPT) preferred
• Ability to interpret insurance information; knowledge of clinical practices and medical terminology preferred

Responsibilities

• Facilitate patient flow from entry to destination in a timely, professional manner
• Obtain and verify financial and demographic information for accurate billing and clinical outcomes
• Schedule appointments and procedures
• Interview patients for medical information and explain charges and policies
• Validate and enter charges into appropriate systems; collect necessary payments
• Answer incoming calls and direct patients and visitors appropriately

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED