Specialist, Marketing

Canon Careers•Boca Raton, FL

4d•Hybrid

About The Position

About the Role Marketing Specialist Canon Americas Customer Innovation Center The Marketing Specialist supports the Canon Americas Customer Innovation Center by working collaboratively across departments to deliver exceptional customer experiences and ensure operational excellence for all customer engagements Your Impact Key Responsibilities Customer Visit Support - Coordinate and support all aspects of customer visits, including hosting C-level executives. - Manage visit logistics such as agendas, badges, catering, meeting rooms, and presentations. - Lead internal planning and strategy calls in preparation for customer visits. - Confirm all presenters are prepared and materials are finalized prior to each visit. - Ensure all equipment is fully operational and demonstration-ready. - Deliver product demonstrations for all PPS products to small and large audiences. - Partner with the Sample Team to ensure all demonstration materials are prepared and aligned with visit objectives. Branding & Customer Experience - Define, maintain, and enhance branding standards within the demonstration center. - Ensure all brochures, datasheets, samples, and visual materials comply with branding guidelines. - Identify opportunities to improve product messaging and enhance the overall customer experience. Reporting & Collaboration - Create monthly manager reports documenting customer engagement activity. - Collaborate cross-functionally with various internal departments to ensure seamless execution. Manage meeting schedules effectively in a fast-paced environment About You: The Skills & Expertise You Bring Bachelor's degree in a relevant field or equivalent experience required, 0-2 years of related professional experience - Graphic Communications experience or degree preferred. - Ability to multitask in a fast-paced environment. - Strong presentation skills with the ability to address large groups. - Professional, cordial demeanor with customers at all levels. - Highly organized, proactive, and detail-oriented. - Positive attitude and strong team player mindset. - Willingness to go above and beyond to meet and exceed customer expectations.

Requirements

Bachelor's degree in a relevant field or equivalent experience required
0-2 years of related professional experience
Ability to multitask in a fast-paced environment.
Strong presentation skills with the ability to address large groups.
Professional, cordial demeanor with customers at all levels.
Highly organized, proactive, and detail-oriented.
Positive attitude and strong team player mindset.
Willingness to go above and beyond to meet and exceed customer expectations.

Nice To Haves

Graphic Communications experience or degree preferred.

Responsibilities

Coordinate and support all aspects of customer visits, including hosting C-level executives.
Manage visit logistics such as agendas, badges, catering, meeting rooms, and presentations.
Lead internal planning and strategy calls in preparation for customer visits.
Confirm all presenters are prepared and materials are finalized prior to each visit.
Ensure all equipment is fully operational and demonstration-ready.
Deliver product demonstrations for all PPS products to small and large audiences.
Partner with the Sample Team to ensure all demonstration materials are prepared and aligned with visit objectives.
Define, maintain, and enhance branding standards within the demonstration center.
Ensure all brochures, datasheets, samples, and visual materials comply with branding guidelines.
Identify opportunities to improve product messaging and enhance the overall customer experience.
Create monthly manager reports documenting customer engagement activity.
Collaborate cross-functionally with various internal departments to ensure seamless execution.
Manage meeting schedules effectively in a fast-paced environment