Specialist, Internal Communications

Universal Orlando • Orlando, FL

1d

About The Position

Drives the execution of communications across all Universal Orlando Internal Communications channels and programs. The Specialist ideates, develops, and delivers Team Member communications with a strong focus on company-wide engagement campaigns. Supports the creation of original, compelling storytelling content from concept through deployment across multiple internal channels, including digital publications and billboards, social media, Team Member websites and video, all with the goal of increasing Team Member engagement. Maintains direct relationships with client groups to gather feedback, ensure accuracy, and support follow-up, while also routing content to appropriate stakeholders for approval and tracking items through completion.

Requirements

• Bachelor’s degree in Communications, Public Relations, or a related field is required.
• 1+ year experience working in communications, public relations, or corporate communications preferred.
• Social media, graphic or web design, or video development experience a plus; or equivalent combination of education and experience.
• Experience in communications, marketing, or related role, or equivalent hands-on experience
• Familiarity with communications workflows and approval processes
• Working knowledge of social media platforms
• Strong writing and editing skills with work samples available
• Experience using project management tools such as Workfront and Airtable preferred
• Basic experience with Adobe Creative Cloud preferred.
• Familiarity with Canva and a willingness to learn new content creation tools is a plus
• Working knowledge of Microsoft Office
• Strong interpersonal and team communication skills
• Ability to collaborate effectively and support cross-functional partners
• Ability to manage multiple tasks, meet deadlines, and adapt to shifting priorities
• Strong attention to detail with an eagerness to learn and grow
• Positive, proactive attitude
• Ability to handle sensitive information with professionalism and discretion
• Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
• Consistent attendance is a job requirement.

Responsibilities

• Drive execution of communications across all Universal Orlando Internal Communications channels and programs, including Team Member website, internal email and social media.
• Ideates, develops and executes compelling storytelling content and Team Member communication programs across multiple internal channels, driving company-wide engagement from concept through deployment.
• Represent Internal Communications in meetings with internal client teams and route content to appropriate stakeholders for approval and follow up on items for completion.
• Plan, write, format and distribute content for bi-weekly company newsletter, sent to all Universal Orlando Team Members.
• Manage incoming client requests and communications content calendar.
• Maintain direct contact with clients for feedback and follow-up.
• Understand and actively participate in Environmental, Health & Safety responsibilities by following established UDX policy, procedures, training, and team member involvement activities.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level