Specialist-Information Services Senior

Indiana University-Bloomington • Indianapolis, IN

6d • Onsite

About The Position

Indiana University Health is unlike any other healthcare system and we're looking for team members who share the things that matter most to us. People who are inspired by challenging and meaningful work for the good of every patient. People motivated to do their best every day. People who are always ready to apply themselves. As one of Indiana's largest employers, our vision is to lead the transformation of healthcare through quality, innovation and education, and make Indiana one of the nation's healthiest states. Specialist - Information Services Senior (This position will involve onsite work in Indianapolis, Indiana) (This position will involve some on call responsibilities and occasional overtime)

Requirements

• High School Diploma required. Bachelor's preferred.
• A+ certification required.
• Requires experience troubleshooting, repairing and installing hardware and software.
• Requires the ability to work any shift or day as needed by management.
• Requires the ability to learn general application concepts and become familiar with designated business, clinical and technical applications.
• Requires continuous equipment research and training to provide solutions to problems.

Nice To Haves

• Bachelor's preferred.

Responsibilities

• Performs analytical, technical and administrative work in the planning, designing and installation of new and existing IU Health approved end user devices.
• Works on complex hardware and software problems.
• Interacts with other Information Services teams such as Networking, Servers, Database, Applications, Web, Vendors, etc. to restore service and/or identify and correct the core problem.
• Understands networking and communication protocols.
• Installs new equipment and maintains existing equipment including the ability to perform warranty work.
• Participates in small and large end user device projects and moves, adds, changes of equipment hardware, software and peripherals including on-site trouble shooting of existing equipment.
• Reports problems via established policies, procedures and rounding logs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees