Specialist, Global Gaming Creative Services

Carnival Corporation•Miami, FL

1d•Hybrid

About The Position

The Specialist, Creative Services & Merchandising is a visual storyteller and creative collaborator who supports the internal concepting process and execution of branded experiences across the Global Gaming organization. This role blends graphic design expertise with project coordination, working cross-functionally to develop compelling visual communications that inspire and captivate audiences. The Specialist is responsible for creating and modifying graphics, illustrations, and digital assets for a variety of purposes including branding, advertising, digital media, and print materials, while maintaining brand consistency and ensuring production quality.

Requirements

Bachelor’s degree in Graphic Design, Visual Communications, Marketing, or a related field; or equivalent professional experience in creative services or merchandising.
2+ years of experience in graphic design, visual storytelling, or creative production within a marketing, branding, or merchandising environment.
Proficiency in Adobe Creative Suite (Illustrator, Photoshop, InDesign) and other design tools such as graphic tablets and animation software.
Experience in setting up and managing user profiles, roles, and permission sets in a digital platform such as Salesforce.
Strong portfolio showcasing a range of design work across digital and print.
Excellent communication and collaboration skills, with the ability to work cross-functionally and manage multiple projects simultaneously.
Demonstrated ability to maintain brand consistency and prepare production-ready files with attention to quality control.
Hands-on experience creating and modifying graphics, illustrations, HTML emails and digital assets for campaigns, merchandise, and branded experiences.
Proven track record of supporting internal creative concepting processes and translating ideas into compelling visual designs.
Experience developing and managing project timelines, milestones, and status updates across teams
Familiarity with preparing files for production and ensuring visual quality across formats (print, digital, shipboard).
Experience collaborating with marketing, merchandising, and event teams to deliver cohesive visual communications.
Strong eye for detail and ability to streamline ideas into clear, impactful visual narratives.
Proficient in Adobe Creative Suite (Illustrator, Photoshop, InDesign) other design tools. Strong understanding of visual storytelling, branding, and design principles.
Proficient technical knowledge to bridge business requirements and processes with digital platforms. Experience implementing configuration changes, including (but not limited to) automation, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards, and reports.
Experience developing timelines, tracking progress, and communicating updates.
Excellent interpersonal skills with the ability to work cross-functionally and present ideas clearly. Comfortable receiving and incorporating feedback from diverse stakeholders.
Innovative mindset with a passion for design and continuous improvement.
Understanding of workplace policies and procedures / Familiarity with team collaboration tools and techniques.
Skilled in digital illustration, layout design, photo editing, and animation.
Ability to streamline ideas into compelling visuals that communicate key messages.
Must be able to remain in a stationary position at a desk and/or computer for extended periods of time.

Nice To Haves

Salesforce or similar product knowledge

Responsibilities

Create and modify graphics, illustrations, images, and other artwork for communication pieces, intradepartmental requests, and events.
Support CRM platform content and creative needs, including email templates, push notifications, and lifecycle marketing assets.
Support the internal creative concepting process by collaborating with cross-functional teams including marketing, events, operations, and external vendors. Develop and communicate timelines, milestones, next steps, and status updates to stakeholders. Prepare files for production and maintain quality control across deliverables.
Maintain brand consistency across all communications and materials. Collaborate with team members to brainstorm new ideas and design solutions that elevate the guest experience.
Track engagement metrics for creative campaigns and digital platform communications. Support dashboards and reporting tools for leadership insights

Benefits

Cost-effective medical, dental and vision plans
Employee Assistance Program and other mental health resources
Additional programs include company paid term life insurance and disability coverage
401(k) plan that includes a company match
Employee Stock Purchase plan
Holidays – All full-time and part-time with benefits employees receive days off for 8 company-wide holidays, plus 2 additional floating holidays to be taken at the employee’s discretion.
Vacation Time – All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year. All employees gain additional vacation time with further tenure.
Sick Time – All full-time employees receive 80 hours of sick time each year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year.
Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends
Personal and professional learning and development resources including tuition reimbursement
On-site Fitness center at our Miami campus