About The Position

As part of Global Medicines Development (GMD), Clinical Operations is accountable for delivering clinical studies. Global Clinical Solutions (GCS) enables this mission by providing industry-leading processes, technology, and centralized services that help Clinical Operations and its partners deliver development programs to time, cost, and quality. The GCS Specialist supports high-quality, complete operational data, robust lifecycle management of systems and processes, and effective training and adoption across user communities. We are recruiting IRT Leads to oversee our Interactive Response Technology (IRT)/ Randomization & Trial Supply Managment (RTSM) systems that manage randomization, drug supply, and site/subject activities for clinical studies. In this role, you will support study teams through the full lifecycle— set-up, maintenance, and close-out —of the IRT system tailored to each clinical protocol. You will drive vendor management , ensuring performance, quality, compliance, and timely delivery across IRT providers. Successful candidate requires emerging project management skills —we expect you to bring at least one (e.g., planning, risk/issue tracking, or stakeholder communication) and show strong willingness to learn and develop the others. Impact: This role safeguards data integrity and regulatory readiness, streamlines operational processes and tools to accelerate study delivery, and strengthens user capability and adoption across Clinical Operations.

Requirements

  • Bachelor’s degree and 2+ years of experience.
  • Strong organizational and analytical skills; proven multitasking and time management.
  • Computer proficiency; excellent spoken and written English; strong communication skills.
  • Demonstrated alignment with AZ Values and Behaviours.
  • Prior administrative training/experience.

Nice To Haves

  • Degree in biological sciences or a healthcare-related field.
  • Understanding of clinical study processes and pharmaceutical development; knowledge of regulations (ICH GCP); GxP training.
  • Experience in pharma or clinical development environments.
  • Ability to train others on study support processes and proactively identify risks/issues and solutions.

Responsibilities

  • Service delivery across drug projects: ensure consistent, complete, and high‑quality Clinical Operations data; partner with Study Teams and external vendors.
  • Systems and tools enablement: set up, maintain, validate, and test Clinical Operations systems/tools; manage lifecycle, business continuity, standards, and procedural/system documentation.
  • Training and user enablement: deliver process/system/tool trainings; facilitate knowledge sharing; establish best practices and support effective communication within Clinical Operations.
  • Process excellence and improvement: analyze usage to identify efficiency and effectiveness opportunities; contribute to user requirements and UAT; support business cases for continuous improvement.
  • Change participation: contribute to change initiatives related to Clinical Operations.

Benefits

  • Our positions offer eligibility for various incentives—an opportunity to receive short-term incentive bonuses, equity-based awards for salaried roles and commissions for sales roles.
  • Benefits offered include qualified retirement programs, paid time off (i.e., vacation, holiday, and leaves), as well as health, dental, and vision coverage in accordance with the terms of the applicable plans.

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Number of Employees

5,001-10,000 employees

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