Specialist -College Plus High School (CPH) Transcript Credit Evaluator/Program Assistant
About The Position
Under general supervision, the Transfer Credit Evaluator/Program Assistant performs complex and technical duties involved in the evaluation of student records and transcripts for completion of degree requirements utilizing Banner student software, Degree Works and TES. Determines course transferability and equivalencies of coursework completed at other institutions in relation to guidelines provided through the regional accreditation association and the Technical College System of Georgia in consultation with the Registrar, program directors and division deans. Checks for course repetitions and verifies accreditation of other educational institutions attended by students. Explains evaluation determinations to division deans, program directors, staff and students, as needed. Experience in researching, interpreting and applying Registrar Office policies and procedures. Assists students and staff in understanding registration and transfer policies and procedures. Assists with registration including add/drop/withdrawal, registration labs, new student orientations, and/or graduation activities during peak enrollment periods. Provides administrative and clerical support to the CPH Coordinator and CPH Instructors. Maintains high internal and external customer service standards. Performs other duties as assigned.
Requirements
- Associate's Degree from a regionally accredited college or university in closely related field and three (3) years of related work experience
Nice To Haves
- Three years of transfer credit evaluation experience and experience working within the Office of the Registrar and/or Student Affairs. Experience using Ellucian BANNER system in a post-secondary institution
- Strong computer and technical skills with working knowledge of BANNER Staff (student information system), BDMS, Parchment, Degree Works, Target X, TES, ACE and Microsoft Office applications.
- Possesses effective time management skills. Anticipates needs and/or problems and finding effective solutions. Able to prioritize based on the needs of the department while managing multiple tasks and successfully meeting deadlines.
- Ability to interact effectively as a member of a team and to work collaboratively with other departments. Ability to listen to customers (e.g., students, staff, and faculty) and to understand and respond positively to their requests. Ability to adapt to changing assignments and multiple priorities. Must possess a demonstrated ability to communicate effectively and provide exceptional customer service to both internal and external customers. Attention to detail is a must.
- Strong customer service approach when working with both internal and external customers
- Excellent oral and written communicative skills
- Strong organizational skills
- Ability to work independently as well as within a team to achieve results
- Proven ability to multi-task in a fast-paced, dynamic environment
- Proficient in Microsoft Word and Excel
Responsibilities
- Performs complex and technical duties involved in the evaluation of student records and transcripts for completion of degree requirements utilizing Banner student software, BDMS, TES, ACE and Degree Works
- Accurately and efficiently determines course transferability and equivalencies of coursework completed at other institutions in relation to college, regional accreditation and the Technical College System of Georgia guidelines in consultation with the Registrar, program directors and Division Deans.
- Uses knowledge of Military and alternative credit transfer guiding principles to award appropriate credit
- Gathers data and compiles reports using Tableau, Crystal Reports and web-based research tools
- Provides administrative and clerical support to the CPH Coordinator and CPH Instructors
- Assists with registration including add/drop/withdrawal, registration labs, New Student Orientations, and/or graduation activities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Executive, Legislative, and Other General Government Support
Education Level
Associate degree
Number of Employees
1,001-5,000 employees
