PGIM Institutional - Specialist, Client Onboarding

PGIM • Newark, NJ

59d

About The Position

The role of the Client Onboarding and Trading Documentation Group is to efficiently lead the client and investor onboarding process, drive the negotiation, maintenance and amendment of institutional client and trading documentation and perform various other support functions related to our institutional clients and fund investors. The team works closely with PGIM's Product, Operations, Compliance, and Legal teams to ensure readiness for account and fund launches. Your impact The Specialist role has responsibility for supporting the day-to-day functions related to onboarding institutional clients and fund investors. This Specialist will facilitate the onboarding of various fund types including Public and Private Fixed Income, Real Estate, and Equity along with institutional single client accounts. This may include communicating with institutional clients and service providers, facilitating internal account and fund investor set-up, maintaining certain client information with an emphasis on risk and control. The Specialist is responsible for the handling and oversight of the onboarding process, escalating issues to individual team leaders, or senior management, as needed, and suggesting and/or facilitating solutions.

Requirements

• 3-5 years of experience in asset management or capital markets
• Knowledge of various investment products and institutional client types
• Strong analytical skills, project management skills, and a proven ability to improve established processes
• Must be team-oriented, with the ability to develop and cultivate working relationships, while being proactive and self-motivated to ensure deadlines are met
• Strong customer service skills
• Undergraduate degree
• Excellent organization, communication (oral and written), and time management skills
• Must be able to operate in a stressful, deadline driven environment while still maintaining strong attention to detail and ability to prioritize issues appropriately

Responsibilities

• Facilitate the institutional client onboarding process
• Ensure timely and accurate communications and status updates regarding institutional client onboardings
• Provide support with respect to changes in client status, name changes, transfer in kinds and client terminations
• Support fund investor subscription and redemption activities including the handling of subscription & adoption agreements for fund investors
• Support responses to client inquiries regarding institutional client agreements and derivative regulatory status
• Support RFP inquiries related to client agreements and onboarding documentation
• Maintain & share certain client information via IHS Markit and other approved platforms
• Assess opportunities to improve operational efficiencies on an on-going basis
• Resolve and escalate issues proactively and in a timely manner
• Manage competing priorities
• Maintain a robust control environment and ensure compliance with onboarding processes
• Cultivate relationships with internal and external partners and service providers
• Support and/or lead projects and/or strategic initiatives
• Support ad-hoc duties as assigned

Benefits

• Market competitive base salaries, with a yearly bonus potential at every level.
• Medical, dental, vision, life insurance, disability insurance, Paid Time Off (PTO), and leave of absences, such as parental and military leave.
• 401(k) plan with company match (up to 4%).
• Company-funded pension plan.
• Wellness Programs including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs.
• Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development.
• Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs.
• Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period), after one year of service.
• Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Funds, Trusts, and Other Financial Vehicles
• Number of Employees: 1,001-5,000 employees