Specialist, Alarm Central
About The Position
Specialist – Alarm Central This position involves overseeing security alarm systems, monitoring alarms, and responding in real-time to ensure the safety and security of associates, customers, and facilities. Location: Fully onsite in Bentonville, AR. with the potential to be temporarily located in Pineville, MO during disaster recovery scenarios. Schedule: 10pm to 6:30am CST (3rd shift) You’ll make an impact by... · Investigating alarms and alerting appropriate authorities (fire services, or police). · Notifying responsible field management of alarm activations. · Assist associates with safety or security events. · Conduct reviews of multiple alarm systems and ensure panel programming compliance. · Track and coordinate emergency response for in-home delivery incidents. · Coordinating corporate responses to safety/security events through advisories. · Compiling incident reports for apprehensions/property loss that occur from alarm activations. · Following company policies for managing incidents from minor issues to nationwide impacts. · Ensuring confidentiality of customer information. You’ll sweep us off our feet if... · You have strong attention to detail · You have previous experience with security or CCTV systems (preferred) · You have the ability to work independently · You have clear and efficient communication skills · You have previous experience in police dispatch or emergency services · You enjoy working in a fast-paced environment · Gained field experience with Wal-Mart and familiarity with Wal-Mart culture. Minimum Qualifications: Must be proficient in typing/basic computer skills and customer service. The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.
Requirements
- Must be proficient in typing/basic computer skills and customer service.
Nice To Haves
- You have strong attention to detail
- You have previous experience with security or CCTV systems (preferred)
- You have the ability to work independently
- You have clear and efficient communication skills
- You have previous experience in police dispatch or emergency services
- You enjoy working in a fast-paced environment
- Gained field experience with Wal-Mart and familiarity with Wal-Mart culture.
Responsibilities
- Investigating alarms and alerting appropriate authorities (fire services, or police).
- Notifying responsible field management of alarm activations.
- Assist associates with safety or security events.
- Conduct reviews of multiple alarm systems and ensure panel programming compliance.
- Track and coordinate emergency response for in-home delivery incidents.
- Coordinating corporate responses to safety/security events through advisories.
- Compiling incident reports for apprehensions/property loss that occur from alarm activations.
- Following company policies for managing incidents from minor issues to nationwide impacts.
- Ensuring confidentiality of customer information.
Benefits
- Beyond competitive pay, you can receive incentive awards for your performance.
- Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.
- Health benefits include medical, vision and dental coverage.
- Financial benefits include 401(k), stock purchase and company-paid life insurance.
- Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
- Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
- You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
- Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities.
- Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates.
- Tuition, books, and fees are completely paid for by Walmart.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
