Special Projects Manager

FIRSTCALL MECHANICAL GROUP LLC • Boston, MA

1d • $110,000 - $165,000

About The Position

This role is responsible for managing small projects (under $200,000) within assigned accounts. This role combines sales support, project management, and customer relationship management to ensure projects are executed successfully from initial customer meeting through completion.

Requirements

• Experience supporting project coordination or construction administrative tasks
• Highly organized, detail-oriented, and dependable
• Solid written and verbal communication skills
• Strong follow-through on tasks, even when things get busy
• Willingness to learn mechanical/HVACR industry standards
• Proactive and solutions-focused
• Language Skills
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write correspondence.
• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
• Mathematical Skills
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to compute rate, ratio, and percent and to draw and interpret graphs.
• Reasoning Ability
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.
• Mental stamina for problem solving and prioritizing multiple tasks.
• Environmental Requirements
• Will be required to work in a field environment, multiple customer sites on a daily basis.
• Physical Demands
• While performing the duties of this job, the employee is regularly required to use hands to operate computer keyboard reach with hands and arms.
• The employee frequently is required to stand, walk, and sit.
• The employee is continually required to climb or balance and stoop, kneel, crouch, or crawl.
• The employee must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds.
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

Responsibilities

• Sales & Account Support
• Consistently meet or exceed personal quarterly and annual sales plans.
• Maintain pipeline and convert to project sales opportunities
• Meets with customers of assigned accounts
• Works closely with the Account Manager to price and review all CapEx jobs on assigned accounts.
• Project Management
• Manages the project after it is sold, which may include:
• Subcontractor management
• Management of direct employees
• Works closely with the field foreman throughout the project
• Oversee project costs, forecasting, billings, collections, and reporting to ensure profitability and accuracy.
• Build & Maintain Relationships:
• Establish and sustain indispensable customer relationships to ensure client retention, satisfaction, and long-term partnership.
• Develop and nurture relationships with top accounts
• Apply company safety standards in all customer interactions, project site visits, and proposals, ensuring safe outcomes for both clients and internal teams.
• Compliance & Coordination
• Ensures proper permits are obtained and in place.
• Ensures required inspections are scheduled and completed.
• ACCOUNTABILITIES
• Proposal turnaround within defined timeframes
• Achievement of quarterly and annual sales plan
• Leads generated
• Quotes converted to PO’s
• Close Rate
• Revenue generated
• Customer follow up completed
• Compliance with safety protocols and reporting

Benefits

• Competitive Weekly Pay
• Comprehensive Healthcare Coverage - Medical, Dental, Vision, + More (Includes some 100% Company-paid plans)
• Financial Resources - 401(k) Retirement Savings Plan with a 5% match, Life Insurance, Short & Long-Term Disability
• Time-Off & Holidays - Up to 4 weeks of Paid Off, 9 Paid Holidays + Veterans Day for Veterans
• Career Growth & Development- Company-sponsored education and career advancement programs like the FirstCall Academy, the Learning & Education Assistance Program (LEAP), and the FirstCall Progression Program
• Generous Referral Bonus of $2,500 per referral
• Role-Specific Perks - Company vehicle or allowance, mobile phone or phone allowance, uniforms, and work boot allowances

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed