Special Projects Associate

GlossGenius•New York, NY

3d•$120,000 - $160,000•Hybrid

About The Position

GlossGenius is building an ecosystem enabling entrepreneurs to succeed. We empower small business owners to focus on being creators, not admins, by offering a range of business management tools including booking and scheduling, marketing, analytics, payment processing and much more. Over 100,000 small business owners have chosen to rely on GlossGenius every day to run their entire set of business operations. Joining its powerful, intuitive platform with its vibrant, distinguished brand, GlossGenius is the ideal combination of a fintech, SMB software, and consumer company all in one. We're looking for a Special Projects Associate to work directly with our Chief Business Officer on high-impact initiatives that accelerate GlossGenius's growth. This role is for someone who thrives in ambiguity, moves fast, and can turn strategic ideas into operational reality. You'll tackle our most pressing opportunities - from testing new marketing channels to building AI-powered systems that multiply our team's capacity. You'll be an operator who gets hands-on with building scalable solutions, owning high impact projects, and driving measurable business outcomes. If you're energized by variety, rapid iteration, and the chance to shape how a fast-growing company operates, this is your opportunity. You’ll report to the Chief Business Officer. You must be commutable to our NYC headquarters. We default to being in-office 3-4 days per week with required attendance on Tuesdays and Thursdays.

Requirements

2-4 years of professional work experience with a track record of driving results; preference for experience working in consulting, finance, or high-growth startups
Hands-on experience building with AI tools and systems - you've shipped things that work
Experience creating C-level presentations and business plans
A great communicator who has the ability to influence and build alignment across the organization
Strong analytical thinking with the ability to design clean experiments and interpret data
Ability to deal effectively with ambiguity, thrive in an unstructured, fast-paced environment with competing deadlines, and re-prioritize demands as events change
Passion for empowering small business owners to be successful; possess a high level of empathy for our customers and a strong desire to deeply understand their need

Responsibilities

Drive marketing expansion with testing and validating new acquisition channels and experiments
Create AI-powered tools and workflows that multiply output and team leverage
Partner with marketing leadership to identify growth opportunities and operational gaps, getting hands on to solve for those gaps
Build quantitative and qualitative business value assessment models for new and existing business growth opportunities; bootstrap the build out of these new opportunities
Translate strategic priorities into concrete action plans, taking ownership of high-impact projects and working cross-functionally from concept through launch
Run rapid tests across marketing, operations and growth initiatives and drive analysis and execution of new ideas

Benefits

Flexible PTO
Competitive health & dental insurance options, with premiums partially or fully covered by GG
In-person opportunities that are designed to help team members foster collaboration and build community (ie; working out of a co-working space, team dinners, and other team building activities)
Fertility and adoption benefits via Carrot
Generous, fully-paid parental leave policy
401k benefit - employees are eligible to contribute starting day 1 of employment
Professional Development - employees receive a yearly stipend for approved learning and educational-related expenses
Pre-tax commuter benefits
Dependent Care FSA
Home office support