Special Projects and Quality Improvement Coordinator

Family & Children's Services Career Center • Tulsa, OK

3d

About The Position

POSITION SPECIFIC DUTIES & RESPONSIBILITIES:   Quality Improvement Duties Maintain project documentation, prepare reports, and organize meetings. Consistently apply project management tools to initiatives. Document and track action items, assignments, and follow-ups. Coordinate stakeholder engagement. Consistently apply quality improvement techniques and tools to initiatives. Identify opportunities for improvement and assist in building recommendations. Assist in gathering, organizing, and analyzing performance data. Collect organizational information for agency quality requirements. Assess QI documentation to ensure it is current, accessible, and version controlled. Assist with driving progress on key initiatives. QUALIFICATIONS Education: Bachelor's Degree in related field is required Master's degree preferred EXPERIENCE: Quality improvement and/or project-based work preferred.  PERFORMANCE COMPETENCIES: Communication Decision-Making Engagement Initiative/Accountability  Interpersonal Learning Organizational Alignment Quality of Work KNOWLEDGE/SKILLS/ABILITIES: Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint), and other office software Ability to prioritize tasks, meet deadlines, and handle multiple assignments efficiently Ability to communicate clearly and professionally in emails, reports, and interactions with colleagues or the public Ability to work independently, assess issues quickly, and determine effective solutions Ability to lead and facilitate effective meetings Ability to develop and deliver presentations tailored to diverse audiences and settings Knowledge of lean management principles Knowledge of project management practices Knowledge of healthcare regulations, peer support, family support, care coordination, and case management program requirements, and compliance standards. CERTIFICATIONS/LICENSES: Project Management Professional preferred. OTHER INFORMATION SAFETY SENSITIVE JOB CLASSIFICATION: This job is classified as a “safety- sensitive ” position as defined by the Oklahoma Medical Marijuana and Patient Protection Act.  Due to the “safety- sensitive ” classification, an employee in this position would be subject to drug and alcohol testing, including random testing.  Marijuana is one of the substances included in the drug panel screening.  Possession of a medical marijuana license will not excuse you from the testing process or the consequences of testing positive for marijuana per the Family & Children’s Services Drug Free Workplace Policy, including possible revocation of a job offer or dismissal from employment.

Requirements

• Bachelor's Degree in related field is required
• Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint), and other office software
• Ability to prioritize tasks, meet deadlines, and handle multiple assignments efficiently
• Ability to communicate clearly and professionally in emails, reports, and interactions with colleagues or the public
• Ability to work independently, assess issues quickly, and determine effective solutions
• Ability to lead and facilitate effective meetings
• Ability to develop and deliver presentations tailored to diverse audiences and settings
• Knowledge of lean management principles
• Knowledge of project management practices
• Knowledge of healthcare regulations, peer support, family support, care coordination, and case management program requirements, and compliance standards.

Nice To Haves

• Master's degree preferred
• Quality improvement and/or project-based work preferred.
• Project Management Professional preferred.

Responsibilities

• Maintain project documentation, prepare reports, and organize meetings.
• Consistently apply project management tools to initiatives.
• Document and track action items, assignments, and follow-ups.
• Coordinate stakeholder engagement.
• Consistently apply quality improvement techniques and tools to initiatives.
• Identify opportunities for improvement and assist in building recommendations.
• Assist in gathering, organizing, and analyzing performance data.
• Collect organizational information for agency quality requirements.
• Assess QI documentation to ensure it is current, accessible, and version controlled.
• Assist with driving progress on key initiatives.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level