Special Populations Specialist

NY United Health Services • Johnson City, NY

19h • $25 - $38

About The Position

Provide support and collaboration with the special populations team by assisting with the coordination of program activities and day to day operations. Provide case management services to program participants. ----- Provide support and collaboration with the LGBTQI+ team by assisting with the coordination of program activities and day to day operations. Collaborate with Primary Care providers and the team in assessing, planning, coordinating, and managing the biopsychosocial needs of the individuals for care services and patients. Deliver support services to patients to improve patient care for the LGBTQI+ TGNCNB population. Provide case management services and utilize culturally appropriate material. Support the process of the multi-disciplinary collaborative patient-focused care; ensure the patient receives timely and unimpeded access to the appropriate, high-quality, cost-effective health care and social needs of the patients. Program functions may include screening, intakes, implementation and coordination of services, monitoring, and discharge/closure. Coordinate and implement evidence-based interventions; monitors program and patient data to determine effectiveness of quality improvement projects for participants. Determine patient needs and social determinants of health and refer to programs to assist the patient. Document and track all referrals. Document all services in the patient EMR to ensure accurate data compilation for AIRS reporting and any other required reporting system. Attend training, continuing education, conferences, and webinars to stay current on education and techniques, interventions, and best practices used with LGBTQI+ TGNCNB patients. Demonstrate understanding & strict adherence to laws & policies related to HIV Confidentiality law, HIPPA, and disclosure of health-related information. Participate in Quality Improvement projects. Valid NYS Driver's license and reliable transportation required. ----- Why You’ll Love Working at UHS At United Health Services (UHS), we believe every connection—to patients, to purpose, to each other—makes a difference. That’s why we’re intentional about supporting our team in ways that go beyond the job. Whether through meaningful benefits, personal growth, or fun along the way, we’re here to help you thrive in work and life. A Culture of Connection – We support each other like family and create space for every voice to be heard. Engagement Councils, peer recognition, and initiatives like Walk in my Shoes for senior leaders are just a few ways we foster belonging and collaboration. Outside of work, we stay connected through team events like trivia, trunk-or-treat, volunteer days, our staff choir, or seasonal celebrations. Comprehensive Benefits for Life & Family – We offer medical, dental, and vision coverage starting the first of the month after hire for employees working 24+ hours/week. With flexible plan options and coverage tiers, you can choose what fits your life best. Additional perks include discounted childcare through Bright Horizons and voluntary benefits like pet insurance, legal services, and identity theft protection. Well-Being & Financial Security – From day one, PTO starts accruing so you can take time to recharge. We support your long-term wellness with a 403(b) retirement plan and company match, flexible spending accounts, access to financial advisors, and up to $400/year in wellness rewards. When life gets tough, we’re here with 24/7 EAP counseling, virtual mental health support, a food pantry, PTO donation program, and professional attire through the Classy Closet. Growth That Moves with You – With access to 100,000+ online courses, leadership programs, tuition reimbursement, clinical ladders, and internal mobility, we help you grow wherever your passion leads. We also continuously review compensation to ensure market competitiveness and internal equity, so you can feel confident your work is valued and rewarded fairly. A Place to Call Home – Located in New York’s Southern Tier, UHS offers more than a career—we offer a lifestyle. Enjoy four-season recreation, affordable living, top-rated schools, minor league sports, craft brews, a close-knit community, and more, all within reach of the Finger Lakes, the Catskills, and major Northeast cities. ----- About United Health Services United Health Services (UHS) is a locally owned, not-for-profit healthcare system in New York’s Southern Tier comprising four hospitals, long-term care and home care services, and physician practices in Broome and surrounding counties. UHS provides healthcare and medical services for two-thirds of the region’s population, produces $1.3 billion a year in total economic impact, and boasts a workforce of more than 6,300 employees and providers. At UHS, our work is guided by our Values of Compassion, Trust, Respect, Teamwork, and Innovation. Whether you provide direct patient care or support behind the scenes, you are part of a shared purpose: to improve the health and well-being of the communities we serve. Every employee plays a meaningful role in fulfilling our mission—we’d love for you to consider joining us!

Requirements

• Valid NYS Driver's license and reliable transportation required.

Responsibilities

• Provide support and collaboration with the special populations team by assisting with the coordination of program activities and day to day operations.
• Provide case management services to program participants.
• Provide support and collaboration with the LGBTQI+ team by assisting with the coordination of program activities and day to day operations.
• Collaborate with Primary Care providers and the team in assessing, planning, coordinating, and managing the biopsychosocial needs of the individuals for care services and patients.
• Deliver support services to patients to improve patient care for the LGBTQI+ TGNCNB population.
• Provide case management services and utilize culturally appropriate material.
• Support the process of the multi-disciplinary collaborative patient-focused care; ensure the patient receives timely and unimpeded access to the appropriate, high-quality, cost-effective health care and social needs of the patients.
• Program functions may include screening, intakes, implementation and coordination of services, monitoring, and discharge/closure.
• Coordinate and implement evidence-based interventions; monitors program and patient data to determine effectiveness of quality improvement projects for participants.
• Determine patient needs and social determinants of health and refer to programs to assist the patient.
• Document and track all referrals.
• Document all services in the patient EMR to ensure accurate data compilation for AIRS reporting and any other required reporting system.
• Attend training, continuing education, conferences, and webinars to stay current on education and techniques, interventions, and best practices used with LGBTQI+ TGNCNB patients.
• Demonstrate understanding & strict adherence to laws & policies related to HIV Confidentiality law, HIPPA, and disclosure of health-related information.
• Participate in Quality Improvement projects.
• Valid NYS Driver's license and reliable transportation required.

Benefits

• We offer medical, dental, and vision coverage starting the first of the month after hire for employees working 24+ hours/week.
• With flexible plan options and coverage tiers, you can choose what fits your life best.
• Additional perks include discounted childcare through Bright Horizons and voluntary benefits like pet insurance, legal services, and identity theft protection.
• From day one, PTO starts accruing so you can take time to recharge.
• We support your long-term wellness with a 403(b) retirement plan and company match, flexible spending accounts, access to financial advisors, and up to $400/year in wellness rewards.
• When life gets tough, we’re here with 24/7 EAP counseling, virtual mental health support, a food pantry, PTO donation program, and professional attire through the Classy Closet.
• With access to 100,000+ online courses, leadership programs, tuition reimbursement, clinical ladders, and internal mobility, we help you grow wherever your passion leads.
• We also continuously review compensation to ensure market competitiveness and internal equity, so you can feel confident your work is valued and rewarded fairly.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed