Special Populations Peer Outreach Specialist
About The Position
Provide Peer support services to program participants, conduct educational and support groups, and plan and implement outreach events. ----- Provide support and collaborate with the LGBTQI+ team by assisting with the coordination of program activities and day to day operations. Collaborate with Primary Care providers and the team in assessing, planning, coordinating, and managing the biopsychosocial needs of individuals for care services and patients. Support the case manager in delivering support services to patients to improve patient care for the LGBTQI+ population. Work with the case manager to coordinate and provide case management services to program participants and assist with appointments, client outreach calls, and utilize lived experience to assist patients as they move through their care and treatment process. Document all services in the patient EMR. Create and implement consumer feedback activities and participate in quality projects. Provide activities that raise awareness of and promote access to services that support relationship and family building, prevention, and support services for the TGNCNB individuals who have experienced discrimination, bias crimes, and domestic violence. Assess for and provide SDOH referrals that will support the needs of the TGNCNB individual. Provide activities that address and promote access to health, wellness, and human services for TGNCNB individuals. Provide educational activities regarding TGNCNB access to healthcare. Maintain and update social media accounts with pertinent program and educational information. Provide educational and support and focus groups, education to providers, and the general population virtually and in person. Plan, prepare, and or attend community events. Attend training, continuing education, conferences, and webinars to stay current on education and techniques, interventions, and best practices used with LGBTQI+ TGNCNB patients. Demonstrate understanding & strict adherence to laws & policies related to HIV Confidentiality law, HIPPA, and disclosure of health-related information. Valid NYS driver's license and reliable transportation required. ----- Why You’ll Love Working at UHS At United Health Services (UHS), we believe every connection—to patients, to purpose, to each other—makes a difference. That’s why we’re intentional about supporting our team in ways that go beyond the job. Whether through meaningful benefits, personal growth, or fun along the way, we’re here to help you thrive in work and life. A Culture of Connection – We support each other like family and create space for every voice to be heard. Engagement Councils, peer recognition, and initiatives like Walk in my Shoes for senior leaders are just a few ways we foster belonging and collaboration. Outside of work, we stay connected through team events like trivia, trunk-or-treat, volunteer days, our staff choir, or seasonal celebrations. Comprehensive Benefits for Life & Family – We offer medical, dental, and vision coverage starting the first of the month after hire for employees working 24+ hours/week. With flexible plan options and coverage tiers, you can choose what fits your life best. Additional perks include discounted childcare through Bright Horizons and voluntary benefits like pet insurance, legal services, and identity theft protection. Well-Being & Financial Security – From day one, PTO starts accruing so you can take time to recharge. We support your long-term wellness with a 403(b) retirement plan and company match, flexible spending accounts, access to financial advisors, and up to $400/year in wellness rewards. When life gets tough, we’re here with 24/7 EAP counseling, virtual mental health support, a food pantry, PTO donation program, and professional attire through the Classy Closet. Growth That Moves with You – With access to 100,000+ online courses, leadership programs, tuition reimbursement, clinical ladders, and internal mobility, we help you grow wherever your passion leads. We also continuously review compensation to ensure market competitiveness and internal equity, so you can feel confident your work is valued and rewarded fairly. A Place to Call Home – Located in New York’s Southern Tier, UHS offers more than a career—we offer a lifestyle. Enjoy four-season recreation, affordable living, top-rated schools, minor league sports, craft brews, a close-knit community, and more, all within reach of the Finger Lakes, the Catskills, and major Northeast cities. ----- About United Health Services United Health Services (UHS) is a locally owned, not-for-profit healthcare system in New York’s Southern Tier comprising four hospitals, long-term care and home care services, and physician practices in Broome and surrounding counties. UHS provides healthcare and medical services for two-thirds of the region’s population, produces $1.3 billion a year in total economic impact, and boasts a workforce of more than 6,300 employees and providers. At UHS, our work is guided by our Values of Compassion, Trust, Respect, Teamwork, and Innovation. Whether you provide direct patient care or support behind the scenes, you are part of a shared purpose: to improve the health and well-being of the communities we serve. Every employee plays a meaningful role in fulfilling our mission—we’d love for you to consider joining us! United Health Services is an Equal Opportunity Employer. ----- United Health Services, Inc. and the members of the UHS System neither are affiliated with, sponsored, endorsed nor approved by, nor otherwise associated with, Universal Health Services, Inc. (NYSE: UHS), UHS of Delaware, Inc. nor their affiliates, which can be found at www.uhsinc.com.
Requirements
- Valid NYS driver's license
- Reliable transportation
Responsibilities
- Provide Peer support services to program participants
- Conduct educational and support groups
- Plan and implement outreach events
- Provide support and collaborate with the LGBTQI+ team by assisting with the coordination of program activities and day to day operations
- Collaborate with Primary Care providers and the team in assessing, planning, coordinating, and managing the biopsychosocial needs of individuals for care services and patients.
- Support the case manager in delivering support services to patients to improve patient care for the LGBTQI+ population.
- Work with the case manager to coordinate and provide case management services to program participants and assist with appointments, client outreach calls, and utilize lived experience to assist patients as they move through their care and treatment process.
- Document all services in the patient EMR.
- Create and implement consumer feedback activities and participate in quality projects.
- Provide activities that raise awareness of and promote access to services that support relationship and family building, prevention, and support services for the TGNCNB individuals who have experienced discrimination, bias crimes, and domestic violence.
- Assess for and provide SDOH referrals that will support the needs of the TGNCNB individual.
- Provide activities that address and promote access to health, wellness, and human services for TGNCNB individuals.
- Provide educational activities regarding TGNCNB access to healthcare.
- Maintain and update social media accounts with pertinent program and educational information.
- Provide educational and support and focus groups, education to providers, and the general population virtually and in person.
- Plan, prepare, and or attend community events.
- Attend training, continuing education, conferences, and webinars to stay current on education and techniques, interventions, and best practices used with LGBTQI+ TGNCNB patients.
- Demonstrate understanding & strict adherence to laws & policies related to HIV Confidentiality law, HIPPA, and disclosure of health-related information.
Benefits
- medical, dental, and vision coverage starting the first of the month after hire for employees working 24+ hours/week
- flexible plan options and coverage tiers
- discounted childcare through Bright Horizons
- voluntary benefits like pet insurance, legal services, and identity theft protection
- PTO starts accruing so you can take time to recharge
- 403(b) retirement plan and company match
- flexible spending accounts
- access to financial advisors
- up to $400/year in wellness rewards
- 24/7 EAP counseling
- virtual mental health support
- food pantry
- PTO donation program
- professional attire through the Classy Closet
- access to 100,000+ online courses
- leadership programs
- tuition reimbursement
- clinical ladders
- internal mobility
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
