Special Events Sales Manager
About The Position
A great experience starts with you! Honda Center welcomes fans, performers, and athletes from around the globe. Our team members are an integral part of the event experience through their interactions with guests. Whether you’re looking to create a great guest experience at a concert, support business growth and development, work behind-the-scenes during an Anaheim Ducks game, or anything in-between, this is your opportunity to start the next chapter of your career story and help create a one-of-a-kind fan experience at Honda Center. Once you've had a chance to explore our current open positions, apply to the ones you feel best suit you, as an applicant, you can always see your application status in your profile. The Special Events Sales Manager is responsible for proactively selling revenue generating event opportunities to clients for all areas of OCVIBE. This role facilitates the achievement of personal and annual team sales goals and provides direct support to the Director of Sales. This position creates unique and financially successful special events while coordinating with all respective Honda Center, ARTIC and future OCVIBE departments on event specifics needs.
Requirements
- 5+ years of experience generating consistently profitable relationships in the entertainment and hospitality industries preferred
- Working knowledge of local and regional markets, special event operations, and guest relations
- Strong inter-personal skills
- Skilled at Microsoft Suite of Programs, Catering Software, and Calendaring Systems
- Able to delegate, follow up, and relate to staff, guests and clients in a positive, timely and effective manner
- Education - Bachelor's Degree
- Experience Required - 5+ Year
- This position is on-site.
Nice To Haves
- Experience with Momentus Elite and Prismm is preferred
Responsibilities
- Proactively pitch and book private special events in market segments as assigned by the Director, Special Events held on the OCVIBE property, including the Honda Center, Grove of Anaheim, ARTIC Transit Center and all available upcoming OCVIBE public or owned/operated spaces
- Meet and exceed individual sales goals
- Consistently fulfill sales call and networking quotas while maintaining impeccable client detail tracking
- Create event recruitment strategies to increase content and programming both in creative public-facing and private special events
- Work with all in-house departments to ensure consistency, accuracy, and optimal financial opportunities on all events
- Review industry trends and make recommendations on new business opportunities that support departmental strategic plans
- Handle initial phone calls and electronic inquiries promptly (within 24 hours)
- Develop and continually work to build a complete, comprehensive targeted list of client companies/organizations within assigned categories
- Ensure optimal perception of venue within the community as well as within professional organizations
- Draft event contracts and maintain files and databases for upcoming and past events
- Coordinate special events on venue calendar through Momentus Elite and communicate the schedule details to all necessary parties
- Give tours to potential social, corporate and convention clients, location scouts, and potential event producers in conjunction with event managers
- Communicate and distribute the contract details for upcoming events to the appropriate departments through all relevant means, including attending the weekly Special Events Meetings
- Proactively solicit new business opportunities via cold calls, sales calls, in-person client presentations and market prospecting corporations, DMCs, incentive houses, Tour & Travel companies, meeting planners, associations, non-profits, SMERF (Social, Military, Educational, Religious and Fraternal) groups, concierges, and hotels
- Identify key clients to create and solidify discount/incentive programs and preferred status
- Manage and track account activity
- Validate and secure space availability for new opportunities
- Negotiate contractual points and close deals
- Establish knowledge and eventual expertise in using our systems, i.e., Momentus Elite, Prismm, etc.
- Represent OCVIBE at local and national meetings with organizations directly related to assigned markets and the hospitality industry as assigned, such as MPI, ISES, HSMAI, NACE, IMEX, and Smart Meetings
- Assist in the development of OCVIBE Special Events sales collateral and campaigns
- Monitor changes in the sales and special events industry and develop strategies to improve and adjust to those changes
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
