Special Events Manager
About The Position
SCHEDULE DETAILS: This position requires you to be able to work schedules including mornings, evenings, weekends and holidays. ADDITIONAL RESPONSIBILITIES INCLUDE: Develops and performs all facets of the events in a manner to ensure outstanding Profit per Tour statistics on the program. Implements site inspections, permit hearings, planning meetings and event execution. Builds strategic relationships with national partners to improve the working environment, event quality and customer satisfaction. Communicates with site-level Project Directors, as well as Marketing Directors and Sales Managers on an ongoing basis to ensure events are on schedule and all goals are met. Builds and maintains positive relationships with event vendors. Researches and stays up-to-date on event trends. Provides outstanding customer service in accordance with the Company standards. Serves as the point of contact to provide feedback and traffic event marketing efforts in a timely manner between various stakeholders and vendors Communicates, coordinates, and collaborates with internal stakeholders including securing alignment, overcoming objections, gathering data, presenting findings, managing timelines, and ensuring compliance to the project plan Provides status reports updates of event projects to senior leadership, with the ability to identify and explain variances from original plan/budget. Transitions projects accordingly to business stakeholder to provide ongoing support, vendor management, and program management for existing programs and various external partners
Requirements
- Three years of related experience and a proven track record with project management, inter departmental communication / collaboration, marketing, or client support/management in the Vacation Ownership, Real Estate, Travel Club, Hospitality or comparable industries.
- MSOffice, SharePoint
- Excellent client management, project management, communication, and interpersonal skills.
- Detail oriented with strong analytical and problem-solving skills.
Responsibilities
- Develops and performs all facets of the events in a manner to ensure outstanding Profit per Tour statistics on the program.
- Implements site inspections, permit hearings, planning meetings and event execution.
- Builds strategic relationships with national partners to improve the working environment, event quality and customer satisfaction.
- Communicates with site-level Project Directors, as well as Marketing Directors and Sales Managers on an ongoing basis to ensure events are on schedule and all goals are met.
- Builds and maintains positive relationships with event vendors.
- Researches and stays up-to-date on event trends.
- Provides outstanding customer service in accordance with the Company standards.
- Serves as the point of contact to provide feedback and traffic event marketing efforts in a timely manner between various stakeholders and vendors
- Communicates, coordinates, and collaborates with internal stakeholders including securing alignment, overcoming objections, gathering data, presenting findings, managing timelines, and ensuring compliance to the project plan
- Provides status reports updates of event projects to senior leadership, with the ability to identify and explain variances from original plan/budget.
- Transitions projects accordingly to business stakeholder to provide ongoing support, vendor management, and program management for existing programs and various external partners
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
