Special Collections Coordinator

American Red Cross • Statewide, NC

12d • $18 • Hybrid

About The Position

Joining The American Red Cross is like nothing else – it’s as much something you feel as something you do. You become a vital part of the world’s largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better. When you choose to be a force for good, you’ll have mentors who empower your growth along a purposeful career path. You align your life’s work with an ongoing mission that’s bigger than all of us. As you care for others, you’re cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work. Where Your Career is a Force for Good! We are seeking a Special Collections Coordinator II for our Charlotte, NC Office located at: 13500 South Point Blvd, Ste L., Charlotte, NC 28273 Shift Information: 8:30 AM - 5:00 PM, Monday - Friday (HYBRID) Hourly rate: $18.03 an hour + Shift Differential (+$1.75 after 3pm, +$2.75 on weekends)

Requirements

• Education: High School or equivalent required. RN/LPN, medical assistant training or equivalent experience preferred, with current state licensure as required.
• Experience: Minimum 3 years of related experience or equivalent combination of education and related experience required.
• Documented satisfactory performance in previous level within the job family or the equivalent experience required.
• Skills & Abilities: Ability to work on a team.
• PC skills required.
• Excellent verbal communication skills required.
• Ability to interact with difficult patients, physician office personnel, etc.
• Excellent customer service skills essential.
• Excellent organizational skills required.
• Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted).

Nice To Haves

• Bilingual is helpful

Responsibilities

• Coordinate autologous donations, including screening calls, triaging requests, coordinating blood freeze orders, obtaining donor medical clearance, arranging payments, etc.
• Provide detailed information to patients requesting autologous and/or directed blood donations and educate donors about donation requirements, products and shelf life.
• Prepare and ensure the proper distribution of donor and patient autologous/directed donor packets.
• Administer health history screenings for patients, referring questionable histories to the supervisor.
• Schedule the patient following established scheduling guidelines and refer any scheduling problems to the office supervisor for resolution.
• Liaise with physicians' offices, transfusion service personnel, other regions, etc. to provide information on deferrals, changes in orders, etc. in a timely manner.

Benefits

• Medical, Dental Vision plans
• Health Spending Accounts & Flexible Spending Accounts
• PTO: Starting at 15 days a year; based on FLSA status and tenure
• Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
• 401K with up to a 6% match
• Paid Family Leave
• Employee Assistance
• Disability and Insurance: Short + Long Term
• Service Awards and recognition

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees