Speaker Bureau Platform Operations Associate Director

Vertex Inc. • Boston, MA

3d • Hybrid

About The Position

The Associate Director, Marketing Operations – Speaker, Exhibit, and Sponsorship Platform role serves as the strategic lead for North American commercial peer-to-peer programming and congress exhibit, sponsorship activities. Overseeing effective healthcare professional engagement in support of business unit objectives. Establishing capabilities and process to manage the end-to-end speaker lifecycle, contracting, and payment reconciliation for exhibits, sponsorships, and memberships. This role bridges brand objectives with operational excellence to accelerate education while maintaining adherence to global compliance requirements.

Requirements

• Experience in project management, preferably within the pharmaceutical or healthcare industry
• Strong organizational and communication skills (verbal and written), with the ability to manage multiple tasks
• Strong business acumen with experience in vendor management, budgeting, and contract oversight
• Demonstrated ability to present as well as strong interpersonal skills to explain difficult or sensitive information
• Attention to detail and demonstrated collaboration in a cross functional project environment
• Bachelor’s degree required
• 8+ years of pharmaceutical/biotech experience, including 3+ years in HCP marketing and/or marketing operations
• 2 - 3 years of relevant experience with pharmaceutical/biotech speaker programs
• Experience managing vendors/agencies
• Budget oversight and program management experience

Nice To Haves

• MBA preferred

Responsibilities

• Speaker Lifecycle & Contract Management: Lead the execution and resolution process for a business unit speaker contracts and manage the annual renewal cycle.
• Speaker Portal Infrastructure & Innovation: Manage functionality ensuring continuous updates of the Speaker Portal to serve as a user-friendly, compliant interface.
• Business Unit Strategic Planning and Vendor Management: Lead formal quarterly business reviews and annual program planning to align speaker bureau activities with future business goals.
• Performance Analytics & Dashboard Review: Collaborate with Omni channel team to monitor and track program health, including attendee metrics and budget parameters.
• Process Innovation & Business Rules: Lead the continuous improvement of operational workflows and program policy to increase departmental agility and reduce administrative friction for field teams.
• Exhibit, Sponsorship Process Oversight: Monitor the end-to-end contracting and payment reconciliation process for field-led congresses and corporate memberships to ensure visibility and presence at key events.

Benefits

• This role is eligible for an annual bonus and annual equity awards.
• Some roles may also be eligible for overtime pay, in accordance with federal and state requirements.
• At Vertex, our Total Rewards offerings also include inclusive market-leading benefits to meet our employees wherever they are in their career, financial, family and wellbeing journey while providing flexibility and resources to support their growth and aspirations.
• From medical, dental and vision benefits to generous paid time off (including a week-long company shutdown in the Summer and the Winter), educational assistance programs including student loan repayment, a generous commuting subsidy, matching charitable donations, 401(k) and so much more.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level