Speaker Bureau Platform Operations Associate Director
About The Position
The Associate Director, Marketing Operations – Speaker, Exhibit, and Sponsorship Platform role serves as the strategic lead for North American commercial peer-to-peer programming and congress exhibit, sponsorship activities. Overseeing effective healthcare professional engagement in support of business unit objectives. Establishing capabilities and process to manage the end-to-end speaker lifecycle, contracting, and payment reconciliation for exhibits, sponsorships, and memberships. This role bridges brand objectives with operational excellence to accelerate education while maintaining adherence to global compliance requirements.
Requirements
- Experience in project management, preferably within the pharmaceutical or healthcare industry
- Strong organizational and communication skills (verbal and written), with the ability to manage multiple tasks
- Strong business acumen with experience in vendor management, budgeting, and contract oversight
- Demonstrated ability to present as well as strong interpersonal skills to explain difficult or sensitive information
- Attention to detail and demonstrated collaboration in a cross functional project environment
- Bachelor’s degree required; MBA preferred
- 8+ years of pharmaceutical/biotech experience, including 3+ years in HCP marketing and/or marketing operations
- 2 - 3 years of relevant experience with pharmaceutical/biotech speaker programs
- Experience managing vendors/agencies
- Budget oversight and program management experience
Responsibilities
- Speaker Lifecycle & Contract Management: Lead the execution and resolution process for a business unit speaker contracts and manage the annual renewal cycle.
- Speaker Portal Infrastructure & Innovation: Manage functionality ensuring continuous updates of the Speaker Portal to serve as a user-friendly, compliant interface.
- Business Unit Strategic Planning and Vendor Management: Lead formal quarterly business reviews and annual program planning to align speaker bureau activities with future business goals.
- Performance Analytics & Dashboard Review: Collaborate with Omni channel team to monitor and track program health, including attendee metrics and budget parameters.
- Process Innovation & Business Rules: Lead the continuous improvement of operational workflows and program policy to increase departmental agility and reduce administrative friction for field teams.
- Exhibit, Sponsorship Process Oversight: Monitor the end-to-end contracting and payment reconciliation process for field-led congresses and corporate memberships to ensure visibility and presence at key events.
Benefits
- medical
- dental
- vision benefits
- generous paid time off (including a week-long company shutdown in the Summer and the Winter)
- educational assistance programs including student loan repayment
- a generous commuting subsidy
- matching charitable donations
- 401(k)
- annual bonus
- annual equity awards
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
