Program Compliance Analyst, Speaker Bureau

Citrus Health Group, Inc•Chicago, IL

12h

About The Position

Citrus Health Group is a new type of agency that brings an empathetic patient focus to the new product commercialization process. Citrus creates hand-picked teams that provide clients with scientific, clinical, pharmacologic, evidence-generation, pricing and reimbursement, market access, affordability, and patient support expertise and experience in their time of need. Client teams are built with talented experts who function as a fluid, agile, and highly energized team. We are passionate about science; our focus is to effectively communicate science in compelling and engaging ways to drive true value and enable patients to gain access to new medicines. We do so with the highest level of integrity and respect for the ethical nature of our business. We invite you to join our talented team of dedicated professionals, working closely together to provide the services our clients need, at the time they need them. We are driven by one word, RESPECT. We respect each other, we respect our clients, and we respect the professionals we work with on behalf of our clients. We value every team member and strive for an inclusive and collaborative culture that fosters the best in everyone. Role Overview The Program Compliance Analyst (PCA) is responsible for the final review, reconciliation, and compliance sign-off of promotional Speaker Programs. This role ensures that all program activities are completed accurately, fully documented, and aligned with client requirements, internal policies, and regulatory standards. The PCA serves as a subject-matter expert on business rules and closeout procedures, ensuring audit readiness, financial integrity, and compliance excellence across assigned accounts. This is a critical role supporting post-program accuracy, risk mitigation, and operational excellence within the Speakers Bureau.

Requirements

Education: Bachelor’s degree required.
Experience: Minimum of 2 years supporting programs within compliance in the pharmaceutical industry
Strong understanding of:
PhRMA Code
Sunshine Act / Open Payments
HIPAA
Strong analytical and problem-solving skills with exceptional attention to detail.
Ability to manage multiple priorities and meet tight deadlines.
Comfortable working under pressure and handling time-sensitive deliverables.
Excellent written and verbal communication skills.
Team-oriented with the ability to collaborate cross-functionally.
Willingness to work additional hours when business needs require.
Intermediate proficiency in Microsoft Word, Excel, Outlook.
Familiarity with tools such as SurveyMonkey, Adobe PDF, FedEx systems, and email campaign platforms.
Experience with web-based databases (Salesforce preferred).
Ability to quickly learn new systems and adapt to evolving technology.

Nice To Haves

HMCC or similar compliance certification preferred (or ability to obtain within first 6 months).

Responsibilities

Serve as the primary compliance reviewer for Speaker Programs.
Verify that all required documentation, financial details, and data entries are complete, accurate, and compliant with client policies and SLAs.
Partner with Program Planners and internal teams to resolve discrepancies and ensure timely closeout.
Complete detailed reconciliation of program financials, including:
Meal breakouts
Fee-for-Service (FFS) payments
Out-of-Pocket (OOP) expenses
Other reportable and pass-through costs
Calculate and prepare speaker fees for service reporting.
Review and submit speaker expense reports and track necessary shipping costs.
Ensure all compliance documentation is properly stored in internal systems and audit-ready.
Maintain accuracy and completeness of records to support internal, client, and regulatory audits.
Provide insights and recommendations to Operations and Compliance leadership.
Support training initiatives to reinforce closeout and compliance workflows.
Follow all SOPs, and workflow guides.
Identify compliance gaps, risks, or process inefficiencies and propose solutions.