Spc, Inside Sales Acct Rel I

Progress Rail Services•La Grange, IL

67d

About The Position

The Inside Sales Data Analyst is a critical component of the Aftermarket Service team. Each representative provides oversight and administration of customer demands placed for PRL products sold to Railroads, Marine Propulsion, Offshore and Land-based oil well drilling rigs, and Stationary Power Generations markets. Progress Rail stands at the intersection of legacy and innovation-driving the future of rail with a pioneering spirit. Since its founding in 1983, the company has grown to become one of the world's largest and most trusted providers of railroad products, services, and technologies. Today, Progress Rail delivers a comprehensive portfolio of cost-effective solutions to railway customers around the globe. From the rails themselves to the EMD locomotives that ride them, the company's products are in operation across more than 100 countries-powering progress and connecting communities. In 2006, Progress Rail joined Caterpillar Inc., further strengthening its ability to lead the rail industry with cutting-edge technology, unmatched expertise, and a commitment to excellence. At Progress Rail, the team is not just building the future of rail-they are making history every day.

Requirements

Experienced computer user - MS Office suite, SAP, LN etc.
Excellent interpersonal verbal and written communication skills.
Detailed, accurate and able to set priorities among competing demands.
Self-starter, dependable and efficient.
Focused, responsive to deadlines.
Ability to travel (up to one week per month).

Nice To Haves

SAP or Infor LN experience.
Some inside/outside sales or customer service experience.
Project Management experience.
Multilingual.

Responsibilities

Work with the Inside Sales Representative and Management to facilitate the quote to cash process
Conduct a daily review of inbound overnight EDI demands, both for allocation and smoothing of demand signals against forecasted items
Handle 1-2 accounts as the Inside Sales Rep, to immediately move into any open role on the team
Conduct a daily review of the overall open order backlog against all avenues of fulfillment
Conduct a daily review of non-executable demand lines & work with the internal team for quickest resolution
Assist in the transfer of information from customer portals for the Inside Sales Rep
Support any initiative and projects related to cleansing SAP data, as it relates to an ongoing ERP implementation into LN
Identify process issues and participate in the development and implementation of process improvements
Support the growth initiatives of the business
Work with Global Supply Chain buyer/planners to resolve material issues, leading to improve on-time delivery to customers
Make use of problem solving/decision making skills to achieve the highest level of customer satisfaction
Willingness to travel up to one week per month to assist with business-critical projects

Benefits

Competitive Salary
401(k) plan with up to 6% company match (no waiting period with immediate vesting)
Medical/Dental/Vision/Life/Disability Insurance
Supplemental Accident, Critical Care, and Hospital Insurance available along with an HDHP and HSA with seed money
Flexible Spending Accounts
Paid Vacation
Paid Holidays
Paid Time-Off (PTO)
Employee Assistance Plan
Education Assistance Program
Employee Recognition Programs
Site specific Production and Incentive Plans
Site specific Step and Skill Level Wage Adjustment Plans
Site Specific Relocation and Sign-on Bonus Programs
Benefits eligibility varies by job position, full-time/part-time and regular/temporary status. The provisions of the plan documents control such benefits.