Spare Parts Manager, 1st Level

Knapp Inc•Kennesaw, GA

8h•Hybrid

About The Position

The Spare Parts Manager, 1st Level is responsible for spare part package sales for the North and Central America region from customer request to successful delivery.

Requirements

Authorized to work in the U.S.
Passport or ability to obtain passport
Occasional travel may be required, up to 10%
Professional office etiquette is required at all times
Physical requirements may include: sitting, squatting, walking, reaching out to arm’s length, reaching over-head, lifting between 50-100 pounds, and reading

Responsibilities

Establish and maintain good customer relations by promptly responding to customer’s inquiries and promoting the Company’s products and services
Serve as the first point of contact to customer for spare parts package related topics
Work with third-party suppliers to gather spare part package information for each project.
Create part numbers for all third-party supplier parts and manage through set up in global price list
Manage multiple requests and track quotations into sales orders
Handle contact from customers requesting spare parts information
Cooperate with the Purchasing Manager, Shipping Manager, and headquarters in order to secure qualified management of spare parts delivery
Manage orders through delivery; ensuring orders are received and billed on time
Manage the returns of parts as needed
Handle the expedition of customer inquiries when necessary
Coordinate with other functional groups such as sales, procurement, customer service, and quality assurance

Benefits

2 remote days per week
Half day Fridays
A beautiful new, state-of-the-art, office complex in Kennesaw, GA
Industry competitive compensation
Great benefits with better than average employer contributions, including health, dental, vision, life insurance, Flexible Spending Accounts, Short & Long Term Disability and more!
401k with a very generous employer match and no vesting!
Paid Vacation & Holidays
Profit Sharing
Paid Parental Leave
Subsidized Daycare
Tuition Reimbursement
Pet Insurance
Subsidized food delivery
Monthly celebrations
Quarterly employee events
Corporate Social Responsibility including recycling, sustainability and volunteering