Spa Supervisor

Estancia La Jolla, A Noble House Hotel • San Diego, CA

1h

About The Position

As a Spa Supervisor, you will supervise the Spa team members in assigned area(s) to ensure guests receive the highest level of service and quality on a daily and consistent basis. Areas of spa responsibility may include spa treatments; fitness areas, equipment, and classes; recreation programs/activities; pool area and retail. Ensures a clean and safe environment for all guests. Provides excellent guest service through direct interaction and communication.

Requirements

• One to two years of increasingly responsible spa experience in hotel environment required.
• Prior supervisory experience desired.
• Requires ability to lead others in the department by mentoring and providing training that results in staff that meets/exceeds guest expectations and provides a high level of guest satisfaction.
• Ability to monitor labor as required by anticipating business activity while ensuring that positions are staffed when and as needed and labor cost objectives are met.
• Requires ability to serve needs of guests through verbal face-to-face interactions. Contacts sometimes contain confidential/sensitive information so requires ability to use discretion. Must demonstrate positive attitude and professional demeanor. Requires strong communication and interpersonal skills and commitment to a high level of guest satisfaction.

Benefits

• Competitive pay
• Health insurance benefits
• Team Member and Family & Friends hotel and restaurant discounts within the Nobel House Hotel & Resorts family
• Matching 401k (After 1 year)
• On-Demand Pay (Earned wage access before payday!)
• PTO
• Complementary Parking
• Meals

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed