Spa Specialist
About The Position
Our Spa Specialists play an important role in support of a number of vital Spa functions. At our hotels these associates work to build an experience that is memorable and unique – with Spa services on the side. Our Spa Specialists take the initiative and deliver a wide range of services to make sure that guests enjoy their experience. Whether promoting Spa services or retail, scheduling reservations and confirming appointments, providing answers about services, checking in guests, or processing payments, the Spa Specialist makes transactions feel like part of the experience.
Requirements
- Ability to stand, sit, or walk for an extended time
- Ability to move over sloping, uneven, or slippery surfaces
- Ability to manage reservation software (read and visually verify information)
- Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance
- Ability to move, lift, carry, push, pull, and place objects weighing 25 pounds with assistance
- Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping
Nice To Haves
- High school diploma or G.E.D. equivalent
- No related work experience
- No supervisory experience
- No license or certification
Responsibilities
- Promoting Spa services or retail
- Scheduling reservations and confirming appointments
- Providing answers about services
- Checking in guests
- Processing payments
- Creating a safe workplace
- Following company policies and procedures
- Upholding quality standards
- Ensuring uniform, personal appearance, and communications are professional
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
