Spa Manager

Four Seasons•Miami Beach, FL

9h•Onsite

About The Position

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Oceanfront elegance within an iconic social club setting. From the moment it first opened its doors on New Year’s Eve 1930, The Surf Club has hosted history. It is here that you will find Four Seasons Hotel at The Surf Club. An icon in the Miami Beaches, located near Sunny Isles, this beachside hotel brings a new era of luxury, with celebrated dining and a world-class spa, to its Surfside shores. About the role The Spa Manager and overseas the operations of the Spa department. Creating, developing and implementing of Spa and Wellness treatments and concepts is crucial to this role. The Spa Director must demonstrate effective retail management and knowledge of local practices.

Requirements

Training and credentials to include degree or appropriate equivalent in one of the following areas of study - Hotel/Hospitality Management, Spa Management, or Exercise Physiology
3-5 Years Spa Management Experience
Reading, writing and oral proficiency in the English language.

Responsibilities

Establish treatment protocols for cutting edge spa treatments and massage therapies, conducting professional training and compliance in Four Seasons service standards utilizing a high degree of Spa product knowledge to develop indigenous and specialized treatments that will distinguish our Spa from the competition.
Recruit, interview and select certified therapists, estheticians, spa receptionists, and attendants with an eye for appropriate credentials and training.
Schedule staff and complete payroll records in accordance with budgeted guidelines
Fiscally manage a Spa and Fitness facility with proven skills in budgeting, forecasting, yield management, utilization, menu management, and retail management
Order and maintain inventories for all operational and retail supplies.
Maintain compliance in all Health Code and Licensing requirements of the State of Florida.
Respond properly in any hotel emergency or safety situation