Spa Manager
About The Position
Aurora Medical Spa is hiring a Spa Manager to lead and operate our Castle Rock location. This is a hands-on leadership role. You will be the primary operational team member onsite, supporting two providers and overseeing the full client experience from start to finish. As the location continues to grow, this role is designed to evolve into leading and developing your own front desk team. We are looking for someone who is comfortable owning a location independently today and building a team tomorrow. This position is anchored in our Colorado Springs location and will play a key role in supporting both our Castle Rock and Colorado Springs teams. The ideal candidate is comfortable working across both locations as needed to ensure consistent client experience and team support.
Requirements
- 3+ years of experience in medical aesthetics, dermatology, dental, medspa, or upscale hospitality
- Prior leadership experience strongly preferred
- Highly organized and operationally confident
- Comfortable working independently in a fast-paced environment
- Strong sales confidence and client communication skills
- Interested in building and growing a team over time
Responsibilities
- Manage provider schedules and optimize productivity
- Coordinate treatment flow and ensure smooth daily operations
- Maintain accurate documentation and financial transactions
- Oversee opening and closing procedures
- Deliver a polished, welcoming experience
- Confidently discuss services, memberships, and packages
- Address client concerns professionally and proactively
- Drive membership, retail, and rebooking performance
- Monitor daily metrics and support revenue goals
- Identify operational improvements as the location scales
- Help design front desk systems and workflows
- Hire, train, and develop additional team members as volume increases
Benefits
- Medical, Dental, and Vision insurance
- 401k with company match
- Paid holidays and PTO
- Employee treatment discounts
- Modern, professional work environment
- Advancement opportunity as the location scales
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
