Spa Manager

PCH Hotels & Resorts • Point Clear, AL

5h • Onsite

About The Position

Step into an exciting career as a Spa Manager at the legendary Grand Hotel Golf Resort & Spa, Autograph Collection, on Alabama’s Gulf Coast. Nestled within 550 acres of stunning natural beauty, the Grand seamlessly blends Southern charm with modern luxury, providing guests with an unparalleled wellness retreat. Renowned for its world-class spa services, the resort offers a haven of relaxation and rejuvenation for every guest. Become part of a team dedicated to exceeding expectations and delivering unforgettable experiences. The Grand Life awaits—are you ready to answer the call? As a Spa Manager , your primary responsibility is to oversee the day-to-day operations of the spa, working closely with the Spa Director to ensure a seamless guest experience. From managing associates and maintaining facilities to optimizing sales and enhancing service offerings, you’ll play a vital role in upholding the spa’s reputation as a premier destination. Your leadership and dedication will create an environment of excellence for both guests and associates.

Requirements

• Education: High School Diploma required; Bachelor’s Degree preferred.
• Experience: Minimum 3 years in a spa environment, with management experience preferred.
• Physical Demands: Ability to lift up to 50 pounds frequently, stand for long periods, and perform tasks requiring bending and twisting and walking frequently.

Responsibilities

• Operations Oversight: Support the Spa Director in coordinating daily spa activities, ensuring smooth operations and stepping in during their absence.
• Guest & Team Excellence: Lead by example to deliver exceptional service, address guest concerns, and foster a positive, team-oriented environment.
• Facility & Product Management: Maintain spa equipment, ensure cleanliness, manage supplies, and oversee retail product selection and displays.
• Sales Growth: Train staff on upselling techniques, manage promotions, and implement strategies to exceed revenue goals.
• Staff Development: Recruit, train, and supervise associates, providing feedback and fostering professional growth.

Benefits

• Health, Dental, and Vision Coverage: Comprehensive plans including FSA and HSA options.
• Retirement Savings: 401(k) with company match.
• Exclusive Discounts: Special rates on stays, dining, golf, and spa services at PCH properties and globally through Marriott.
• Career Growth: Access to ongoing training and clear pathways for advancement.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED