Spa Lead - Licensed Service Provider Loews Arlington Hotel

Arch Amenities Group • Arlington, TX

10d • Onsite

About The Position

The Spa Lead is responsible for providing professional and personalized spa services to clients to promote relaxation, stress relief, and health and wellness. This individual must be skilled in a variety of spa techniques and dedicated to delivering exceptional guest experiences in a clean, safe, and welcoming environment. In this role you will help oversee any Service Providers in your location and could be asked to help with managerial tasks such as - scheduling, coaching, training.

Requirements

• High school diploma or equivalent.
• Graduate of an accredited massage therapy program, esthetician program, or cosmetology program.
• Valid state license and/or certification in massage therapy.
• Minimum 5 years of hands-on experience preferred, but recent graduates are welcome depending on role and training.
• Proficiency in a range of spa techniques and therapies.
• Strong customer service and interpersonal communication skills.
• Ability to assess client needs and customize services accordingly.
• Commitment to professionalism, confidentiality, and ethical conduct.
• Ability to stand for extended periods.
• Ability to perform physical work including bending, lifting, and repetitive hand and arm movements.
• Must be able to lift up to 25 pounds.

Responsibilities

• Perform a variety of massage techniques including Swedish, deep tissue, sports, and other modalities based on client needs and preferences. Or services that align with your License.
• Conduct client consultations to understand individual wellness goals and tailor treatments accordingly.
• Maintain cleanliness and sanitation of all work areas and treatment rooms in accordance with health and safety standards.
• Keep accurate records of services provided and client preferences for future visits.
• Uphold a professional and courteous manner at all times to create a relaxing and respectful environment.
• Recommend additional treatments or wellness products based on client needs.
• Adhere to appointment schedules and manage time effectively to avoid delays.
• Stay current with industry trends, continuing education, and licensure requirements.
• Follow all policies, procedures, and confidentiality guidelines of the facility.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED