Spa Coordinator-Part Time (Paris LV)

Caesars Entertainment•Las Vegas, NV

22h•Onsite

About The Position

WE ARE CAESARS At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them. Our Mission: “Create the Extraordinary” Our Vision: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.” Our Values: “Blaze the Trail, Together We Win, All-In on Service” Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in. JOB SUMMARY Responsible for maintaining the reception, spa facilities and retail areas while providing a positive and friendly attitude. Assist with scheduling, answering phones, spa attending, check-in and out of appointments while partaking in genuine interactions that provide the highest level of guest service. HOW YOU WILL CREATE THE EXTRAORDINARY Offer the highest level of personalized service while maintaining a positive, enthusiastic, helpful, and professional attitude with all guests and team members. Initiate and engage in conversations in a professional and friendly manner. The ability to work in a fast paced and multi-task-oriented environment while being able to work reception and spa host interchangeably in one shift. Be able to schedule appointments in a timely manner with accuracy both in person and over the phone. Demonstrate computer knowledge with proficiency in Microsoft office programs including but not limited to Excel, Word, and Outlook. Handles the computer booking system and all cash handling procedures with accuracy and ease. Answer phones promptly and in a friendly way. Work well under pressure and ability to assist multiple guests at a time. Knowledge of all spa treatments, salon services, and retail items with the intent to suggest/upsell service offerings to best tailor the client’s needs. The ability to suggest, sell and provide detailed descriptions of spa services and retail items. Maintain par levels and stock items in the reception area and back spa when needed Ability to perform other tasks as assigned by Manager or Supervisor.

Requirements

Must be 18 years of age or older
High school diploma or equivalent
Ability to work in a fast-paced environment while maintaining enthusiasm and excellent customer service skills
Ability to multi-task
Must be detail oriented, friendly, outgoing and have excellent communication skills
Must be able to work well with others and as a team
Nevada Food Handler’s Card (Health Card)
Able to lift and push up to 25 lbs
Able to stand for a long period of time (up to an average 8-hour shift)

Nice To Haves

1-2 years reception desk/salon or spa experience and/or customer service experience preferred
Demonstrate computer knowledge with proficiency in Microsoft office programs including but not limited to Excel, Word, and Outlook

Responsibilities

Maintaining the reception, spa facilities and retail areas
Assist with scheduling, answering phones, spa attending, check-in and out of appointments
Offer the highest level of personalized service
Initiate and engage in conversations in a professional and friendly manner
Work reception and spa host interchangeably in one shift
Schedule appointments in a timely manner with accuracy both in person and over the phone
Handles the computer booking system and all cash handling procedures with accuracy and ease
Answer phones promptly and in a friendly way
Assist multiple guests at a time
Suggest/upsell service offerings to best tailor the client’s needs
Suggest, sell and provide detailed descriptions of spa services and retail items
Maintain par levels and stock items in the reception area and back spa when needed
Perform other tasks as assigned by Manager or Supervisor