Spa Coordinator - Part Time

Four Seasons • Miami Beach, FL

1d • Onsite

About The Position

The Spa Coordinator is an integral part of the Spa Team. You are the first impression, and have the opportunity to make a lasting impression through your intuitive service, attention to detail and highly efficient check-in skills. This role ensures accuracy in managing spa reservations, timeliness for appointment pick-up and ensuring a welcoming and relaxing spa environment.

Requirements

• Experience working within a luxury hotel or similar environment
• Excellent interpersonal skills and communication skills
• A passion for spa experiences and products
• Ability to describe and sell products, enhance the guest experience through upselling
• Attention to detail and technical skills

Responsibilities

• Handle all guest interactions with the highest level of hospitality and professionalism
• Be knowledgeable about services and products and make insightful recommendations
• Respond to all guest requests in an accurate and timely manner
• Resolve guest complaints to complete satisfaction, and find opportunities to recognize and personalize the service
• Communicate and collaborate with colleagues, provide clear information about guest preferences and other information to personalize and enhance the experience
• Complete day-to-day operations, including opening and closing the spa, ensuring spa setups and facilities are ready for service

Benefits

• Competitive Salary, wages, and a comprehensive benefits package
• Excellent Training and Development opportunities
• Employee Discount for stays at any Four Seasons worldwide
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Employee Meals
• Complimentary Parking

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees