Spa Concierge - Female Lounge

Corporate Office•Bretton Woods, NH

4d•Onsite

About The Position

As grand as the history behind it, the Omni Mount Washington Resort & Spa, located in Bretton Woods, New Hampshire, is gracious in ambiance and generous in amenities. A favorite New England retreat of presidents, poets and celebrities, the hotel delights every sense with enchanting music, refined dining and luxurious décor. Omni Mount Washington Resort & Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. The Omni Mount Washington Resort & Spa is committed to serve our associates and nurture their growth. We embody a culture of respect, gratitude and empowerment each day. If you are a friendly, motivated person, with a passion to serve others, the Omni Mount Washington Resort & Spa may be your perfect match. Job Description Ensures a high standard of service and hospitality in the Spa Issuance, locker, facility and Lounge areas to maximize guest and member satisfaction. Our team members enjoy a wealth of benefits and perks, including: Comprehensive healthcare coverage with options for medical, dental, and vision plans. Paid time off for relaxation and rejuvenation. Financial security through a 401(K) matching plan and pre-tax Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA). A great voluntary benefits program that includes: critical illness, hospital indemnity, and accident coverage, life and AD&D insurance, legal services, and identity theft protection, access to whole life insurance, telemedicine, and pet insurance. Complementary Golf, Skiing and Riding. Discounts on dining, retail, and spa services, as well as savings on ski, golf rentals, and other activities. Support services including an Employee Assistance Program (EAP), TravelConnect for emergencies while traveling, and adoption services. Join us and thrive in an environment where your well-being is valued and supported.

Requirements

High school diploma or equivalent.
Must have excellent interpersonal skills.
Must provide excellent service to internal and external customers.
Must have excellent oral and written communication skills.
Must be attentive to detail.
Must have excellent computer skills.
Must be pleasant and friendly.
Ability to work nights, weekends, and holidays.

Responsibilities

To welcome, check-in and familiarize all guests and members with the locker room and facilities.
To be a source of information for guests with regards to Spa and Resort operations.
To maintain to highest standards of cleanliness, neatness and organization; the entire locker room areas, including but not limited to showers, vanity area, lockers, toilets, sinks, counter tops, mirrors, floors, the lounges, including refreshment tables(s); in order to ensure personal service in a hygienic and immaculate environment.
To maintain to highest standards of cleanliness, neatness and organization; the indoor pool, changing rooms and fitness studio as stated above for the Spa locker room areas.
To be cross-trained in some of the reception desk duties such as conduction tours, understanding the spa software, etc.
To provide personal attention and ensure a pleasant visit for each guest.

Benefits

Comprehensive healthcare coverage with options for medical, dental, and vision plans.
Paid time off for relaxation and rejuvenation.
Financial security through a 401(K) matching plan and pre-tax Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).
A great voluntary benefits program that includes: critical illness, hospital indemnity, and accident coverage, life and AD&D insurance, legal services, and identity theft protection, access to whole life insurance, telemedicine, and pet insurance.
Complementary Golf, Skiing and Riding.
Discounts on dining, retail, and spa services, as well as savings on ski, golf rentals, and other activities.
Support services including an Employee Assistance Program (EAP), TravelConnect for emergencies while traveling, and adoption services.

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume