Spa Concierge
About The Position
The Woodhouse Day Spa is currently hiring Full-Time Spa Concierge team members. If you are passionate about hospitality, driven by excellence, and love creating memorable guest experiences, we would love to meet you! At The Woodhouse, we value our team members and strive for excellence with every guest experience. In return for your unique talents and professionalism, we provide comprehensive training in “The Woodhouse Way,” equipping you with the tools, knowledge, and intention needed to deliver exceptional service every day. We are the leader in affordable luxury, guided by a willingness to serve and an unwavering commitment to quality. Here, you’re more than just a number—you’re part of the Woodhouse family, where growth, recognition, and opportunity follow excellence. Our Spa Concierges make the magic happen by providing warm, thoughtful, and seamless guest experiences from start to finish.
Responsibilities
- Provide personalized attention from the moment each guest walks through the door
- Educate guests on the Woodhouse experience, including a warm welcome, locker room amenities, and spa offerings
- Answer phones with professionalism and a positive, welcoming tone
- Serve as a brand ambassador by ensuring the spa is clean, safe, and beautifully presented with the right lighting, music, and scent
- Remember and deliver the small details that make Woodhouse special—favorite beverages, warm neck wraps, birthdays, and anniversaries
- Support the leadership team by helping ensure daily operations run smoothly
Benefits
- Dental insurance
- Employee discounts
- Health insurance
- Paid time off
- Signing bonus
- Vision insurance
- $1,000 sign-on bonus for full-time employees working 36+ hours
- Competitive pay and incentive programs
- Paid vacation for full-time employees
- Generous employee discounts on services and retail products
- Paid training through “The Woodhouse Way”
- Work in a beautiful, state-of-the-art facility
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
