Solutions Specialist (Pre-Sales Engineer) - OptymEdge

The EMMES Corporation • Rockville, MD

6d • Remote

About The Position

OptymEdge (part of The Emmes Group) is advancing global ophthalmology clinical trials through the Acuvera Suite—Certify, Capture, and Imaging—bringing digital transformation to visual function endpoints. To support this growth, we are seeking a Solutions Specialist (Pre-Sales Engineer) to support and execute value realization, strengthen sponsor and CRO partnerships, and unlock long-term account expansion.
Primary Purpose
OptymEdge supports global ophthalmology clinical trials by delivering specialized digital solutions for BCVA certification, data capture, and imaging workflows. Through the Acuvera Suite (Certify, Capture, Imaging), we help sponsors, CROs, and sites modernize visual function endpoints, improve data quality, and simplify clinical execution.
We are seeking a Solutions Specialist (a Pre-Sales Engineer) to act as the technical and functional expert for the Acuvera platform during the pre-sales and evaluation phase. In this role, you will work closely with Business Development and Customer Success to deliver tailored demonstrations, lead solution discovery sessions, support pilot configurations, and help prospective customers understand how Acuvera fits into their study workflows.

Requirements

• Bachelor’s degree in Business Information Technology, Computer Science, Engineering or related field.
• 5+ years’ experience in eClinical, clinical software, or ophthalmology technology.
• Strong understanding of clinical workflows; BCVA or imaging exposure preferred.
• Excellent communication, demonstration, and analytical skills.
• Ability to configure software solutions for clinical study use.
• Ability to manage multiple technical engagements concurrently.

Nice To Haves

• Experience in ophthalmology clinical trials or visual function endpoints.
• Clinical operations, data management, or site coordination background.
• Working knowledge of GCP, 21 CFR Part 11, and clinical technology validation.

Responsibilities

• Deliver compelling, value-driven demonstrations of Acuvera Certify, Capture, and Imaging.
• Translate workflow challenges (BCVA, imaging, certification) into clear product value.
• Tailor demos to protocol requirements and sponsor/CRO operational pain points.
• Act as the functional and technical expert throughout the pre-sales sales cycle.
• Lead discovery workshops to map client processes and optimize Acuvera configurations.
• Support pilot study setup, evaluation workflows, and initial site onboarding during the pre-sales and pilot phase.
• Provide technical and functional input for RFPs/RFIs.
• Collaborate with BD, CS, and Product on proposals and pre-sales ROI assumptions.
• Demonstrate the operational and financial impact of adopting Acuvera.
• Partner with Product and Technology teams to communicate enhancement opportunities.
• Work closely with Customer Success to ensure a smooth handoff post-sale.
• Support demo environment management and continuous improvement initiatives.
• Support conference demos, sponsor workshops, and sales enablement activities.
• Maintain awareness of market trends, competitor solutions, and sponsor needs.

Benefits

• Flexible Approved Time Off
• Tuition Reimbursement
• 401k Retirement Plan
• Work From Home Anywhere in the US
• Maternal/Paternal Leave
• Casual Dress Code & Work Environment

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees