Solutions Engineering Leader - Amazon

Cisco • Seattle, WA

1d

About The Position

Amazon is a global technology powerhouse, renowned for its relentless innovation and customer-centric approach. It has evolved into the world's leading Hyperscaler, dominating cloud infrastructure (AWS), artificial intelligence (AI), enterprise IT services, logistics and fulfillment technology, e-commerce, Low Earth Orbit (LEO) satellite internet, and digital media. Amazon's mission is to serve customers better and faster than any company on Earth, driven by a commitment to offering a wide selection of products and services at competitive prices, backed by exceptional customer service and cutting-edge technology. The company's expansive infrastructure, spanning thousands of facilities globally, demands robust, scalable, and highly reliable solutions. As a Solutions Engineering Leader, you will be directly responsible for technical excellence and revenue growth across mission-critical franchises including Corporate IT, Amazon Leo, AWS DC Internal, Direct Connect, and Outpost. You will provide technical direction and business guidance to the Amazon Account team, leading a team of Solutions Engineers. Your role involves developing and executing a comprehensive account strategy plan in partnership with the Client Executive and Account Managers, leveraging market trends and emerging technologies. You will also actively develop and maintain the engineering team strategy, seeking creative methods to improve performance and translate Amazon's complex infrastructure challenges into compelling Cisco solutions, while driving innovative programs to meet operational revenue goals.

Requirements

• Bachelor's degree in Engineering, Computer Science, or related field (or equivalent professional experience)
• 7-10 years of related presales experience with proven experience in engineering leadership roles
• Strong technical background in two or more of the following: Enterprise Networking, Security, Wireless, SDWAN, Network Automation, AWS Cloud Infrastructure, or related technologies

Nice To Haves

• Proven success in building and scaling high-performing teams
• Demonstrated ability to lead cross-functional teams, get results, and manage complex engineering projects
• Experience selling to or supporting large-scale Enterprise, Hyperscaler, Webscale, Cloud or Service Provider environments
• Commitment to continuous learning and staying abreast of industry trends and standard methodologies
• Demonstrated alignment with Amazon | AWS Leadership Principles
• Excellent communication, interpersonal, and problem-solving skills
• Advanced degree (MS or MBA) in Engineering, Business Administration, or related field a plus

Responsibilities

• Have direct responsibility for technical excellence and revenue growth across mission-critical franchises – Corporate IT, Amazon Leo, AWS DC Internal, Direct Connect, and Outpost
• Provide technical direction and business guidance to the Amazon Account team while leading a team of best-in-class Solutions Engineers
• Develop and execute a comprehensive account strategy plan in partnership with the Client Executive (CE) and Account Managers, leveraging market trends, emerging technologies, and SE feedback to create a technical resource plan that prioritizes opportunities and aligns with Amazon's strategic objectives
• Actively develop and maintain the engineering team strategy, continually seeking creative methods for improving team performance and translating Amazon's complex infrastructure challenges into compelling Cisco solutions
• Drive innovative programs and lead day-to-day activities that help meet operational revenue goals and deliver measurable results
• Lead and mentor a team of dedicated Solutions Engineers, fostering a culture of collaboration, innovation, and accountability
• Share a compelling vision, provide clarity of purpose, and actively remove obstacles to success
• Actively advocate for your team's needs, growth opportunities, and career development
• Develop a deep understanding of Amazon's current and future architecture across the different franchises
• Co-create, co-develop, and co-innovate with Amazon on strategic engineering initiatives that enhance efficiency, scalability, and operational excellence
• Identify opportunities for visibility, automation, and advanced technologies that drive competitive advantage and operational transformation
• Build and maintain strong partnerships across Amazon (Engineering Leadership, Principal Architects, key decision makers) and Cisco (BU executives, engineering and technical specialists)
• Translate Amazon's complex business requirements into compelling technical solutions
• Serve as a trusted advisor who understands Amazon's business model and can articulate clear ROI pathways
• Lead continuous improvement initiatives to optimize existing processes and methodologies
• Be a change agent who stays ahead of industry trends and technical advancements
• Offer solutions, not problems
• Take calculated risks, learn from failures, and foster a culture of experimentation and excellence
• Set and communicate high performance standards that elevate team capabilities and drive organizational excellence
• Foster a culture of curiosity, ownership, customer obsession, results oriented and earning trust by listening, speaking candidly, and treating everyone with respect
• Maintain a safe, healthy, and inclusive environment where diverse perspectives are valued

Benefits

• Medical, dental and vision insurance
• A 401(k) plan with a Cisco matching contribution
• Paid parental leave
• Short and long-term disability coverage
• Basic life insurance
• Grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time
• 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
• 1 paid day off for employee’s birthday
• Paid year-end holiday shutdown
• 4 paid days off for personal wellness determined by Cisco
• 16 days of paid vacation time per full calendar year for non-exempt employees, accrued at rate of 4.92 hours per pay period for full-time employees
• Flexible vacation time off program for exempt employees, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
• 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
• Additional paid time away may be requested to deal with critical or emergency issues for family members
• Optional 10 paid days per full calendar year to volunteer
• Annual bonuses (for non-sales roles)
• Performance-based incentive pay on top of their base salary (for sales plans)

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees