Solutions Engineering Leader, Global Enterprise Segment (GES), Premier Area

Cisco Systems, Inc. • New York, NY

41d • Remote

About The Position

We are seeking an exceptional Solutions Engineering Leader to guide and inspire a high-performing team of Solutions Engineers (SEs) dedicated to a collection of Cisco's largest and most strategic global accounts. In this critical leadership role, you will report to an Industry Group SSEM and partner closely with Client Directors in support of their accounts. Your primary focus will be on coaching, developing, and empowering your team of individual contributors to deliver unparalleled value and innovation to our most important customers, ensuring they excel in technical advisory, consultative selling, and driving customer-first solutions that use Cisco's innovative portfolio.

Requirements

• 8+ Years of Industry Experience
• Deep expertise in Cisco technologies and a strong understanding of cross-architecture solutions, with the ability to guide and mentor SEs through complex digital transformations.
• Exceptional ability to build and maintain strong relationships, both internally with Client Directors, Account Executives, Customer Experience leaders, and other Cisco stakeholders as well as externally with customer technical and business decision-makers.

Nice To Haves

• A proven leader with significant experience managing, coaching, and developing high-performing technical sales or solutions engineering team or a high performing Solutions Engineer ready to take the next step in your career in a leadership role.
• A strategic problem solver who can translate business requirements into actionable technical strategies for your team and align their efforts with Cisco's portfolio.
• Demonstrated experience in consultative selling, including guiding teams in developing integrated account/market plans and leading cross-functional engagements.
• Excellent communication and presentation skills, with the ability to inspire, motivate, and provide clear direction to your team.
• Experience leading teams supporting large, complex global accounts

Responsibilities

• Lead Yourself:
• Self-Awareness: Continuously reflect on your leadership style and impact, investing in personal growth to strengthen your capabilities and prioritize your focus.
• Growth Mindset and Resilience: Lead with optimism, adaptability, and determination in a complex and dynamic sales environment, inspiring those around you to embrace change and challenges.
• Continuous Learning: Stay ahead of Cisco's evolving technology portfolio and market trends, ensuring you and your team possess the technical skills necessary to lead the industry.
• Lead Others:
• Customer-First Outlook: Instill and uphold a customer-first approach across your team, ensuring your SEs collaborate effectively across the extended Cisco team to win together, and that all decisions and strategies are centered on delivering exceptional customer outcomes.
• Find and Develop Talent: Cultivate a high-performance culture by actively identifying, attracting, retaining, and developing top-tier SE talent. You will identify capacity and skills gaps, optimizing impact with existing capabilities.
• Clear & Inspirational Communicator: Articulate a compelling technical vision, aligning it with customer needs and Cisco's business objectives. Communicate the 'why', 'what', and 'how' clearly to your team, providing both vision and practical steps for achievement.
• Coach and Empower: Guide your team in setting and achieving career goals through mentorship, coaching, and structured feedback. Prioritize continuous learning, use data-driven insights to assess performance, identify skill gaps, and implement improvement plans to foster consistent team growth and innovation.
• Collaboration and Inclusion: Build and nurture a collaborative culture, fostering diverse teams and ensuring all voices are heard and valued. You will provide equitable opportunities for everyone to contribute and grow.
• Lead the Business:
• Strategic Leadership: Own and implement Cisco's sales strategy and growth priorities, strategically deploying your SE team to align with sales objectives. You will engage in key deals, uphold Cisco's ethics, and drive global and regional initiatives with local relevance.
• Drive Business Outcomes: Role model effective work processes by using Cisco tools, cadences, and processes. Focus on the end-to-end customer lifecycle, driving success beyond the sale, including solution adoption, refresh cycles, and recurring revenue. Partner with CX/Services to ensure long-term value.
• Compete to Win: Lead your team to win by fostering collaboration across Cisco's ecosystem (Engineering, Architectures, CX, Partners, Marketing) to develop and sell innovative customer solutions. Leverage market, competitive, and installed base insights to identify new sales opportunities and strategically position Cisco solutions.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees