Solutions Engineer

Zoom

8d • Remote

About The Position

What you can expect Join a dynamic team where your growth is accelerated through strategic mentorship and hands-on experience! As a Mass Market Solutions Engineer, you'll master the entire Zoom Platform one focus area at a time. Enable tailored technical solutions by bridging client requirements with innovative technologies, ensuring seamless integration, efficiency, and operational success across diverse business environments. About the Team What makes this opportunity exceptional is our collaborative culture—you'll build deep technical expertise while developing cross-functional relationships that span the organization.

Requirements

• Bring 1-2 years of technical experience in SaaS technologies
• Demonstrate business acumen and excellent communication skills
• Have SaaS Sales, Customer Success, or Tech Support experience
• Communicate complex technical concepts clearly and effectively across diverse audiences
• Understand solution sales and the sales cycle
• Be flexible and able to function in a high growth environment
• Be adaptive to the rapid changes and enhancements of an AI powered UCaaS solution across all product lines
• Have knowledge in UCaaS and ISV market
• Understand Zoom partner and ecosystem partners, products and applications

Responsibilities

• Designing next generation communication solutions for Zoom customers
• Conducting demonstrations and POCs (proof of concept) for prospective and existing Zoom customers
• Translating customer problems into technical solutions and business outcomes
• Communicating strategic value of Zoom over offers
• Preparing responses to RFQ/RFPs
• Working cross-functionally within Zoom to deliver customer happiness
• Learning and growing with Zoom's platform as it constantly and rapidly evolves

Benefits

• As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways.
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What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees