Solutions Engineer

eTelligent Group LLCWashington, DC
Hybrid

About The Position

Over the past 15 years, eTel has delivered essential solutions for the federal government by securing and managing data, providing scalable identity access, modernizing legacy systems, and building high-performance platforms. By integrating new technologies and ensuring reliable operations we help agencies stay prepared for future challenges. As a premier technology solutions and services company to the US federal government, eTel possesses longstanding relationships across the federal civilian marketplace. Other customers include the broader Treasury Department, Commerce Department, and State Department. eTel offers integrated CMMI Level 3 processes, tools, and techniques with innovative, cost-efficient, and secure solutions to address complex challenges. eTel also holds ISO 9001:2015, ISO/IEC 27001:2013, and ISO/IEC 20000-1:2018 certifications, and offers dedicated subject matter experts (SMEs) and thought leaders that possess a deep understanding of customers’ environments and challenges. The Solutions Engineer plans and executes detailed technical integrations, oversees the configuration of ICAM products, and works closely with system owners to ensure seamless migration from legacy to modern platforms.

Requirements

  • Bachelor’s degree in Computer Science, Engineering, or related field.
  • 4-7 years’ experience as a systems/solutions engineer in ICAM or enterprise identity/security environments.
  • Demonstrated experience in system integration projects and delivering in federal IT environments.
  • US Citizen (MUST)
  • Must pass all required background checks and clearances.

Nice To Haves

  • Industry certifications such as CompTIA Security+, Microsoft/AWS, or similar preferred.

Responsibilities

  • Design, test, and deploy integration points between new ICAM solutions and existing systems and applications.
  • Plan and implement automated user provisioning/deprovisioning, federation, and self-service features.
  • Work with stakeholders to address technical issues, resolve integration conflicts, and ensure high availability.
  • Support QA and operational handover for each implementation phase.
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