Solutions Engineer - U.S. Based

AuthZed

10d • Remote

About The Position

AuthZed is seeking a dynamic and skilled Solutions Engineer to join our Revenue organization, supporting our US/NA customers. You’ll work closely with our Account Executives and play a critical role across both pre-sales and post-sales activities. Your contributions will be essential to achieving revenue goals while ensuring seamless product integration, strong adoption, high customer satisfaction, and long-term customer loyalty.

Requirements

• Experience: Minimum 3 years in a solutions engineering role or similar technical position, preferably in a customer-facing capacity
• Education: Bachelor’s or Master’s degree in Computer Science, Information Technology, Software Engineering, or a relevant field. Directly related work experience may also be considered in lieu of formal education
• Technical Proficiency:
• Hands-on experience with relational databases (e.g., Postgres), including defining schemas, performing migrations , and writing SQL queries
• Proficient in designing and deploying solutions in cloud environments (AWS, GCP) and managing Kubernetes clusters
• Skilled in at least two of the following programming languages: Go, Node, Java, Ruby, or Python
• Experience integrating against HTTP APIs, including handling streams and pagination
• Communication and Analytical Skills: Strong abilities to diagnose and solve complex technical issues, recommend solutions based on customer requirements, and effectively communicate both technical and business requirements to diverse audiences — including internal engineering and product teams
• Client Interaction: Proven track record of conducting training sessions, demos, and presentations to stakeholders of various technical levels
• Familiarity with Software Architecture: Experience creating software architecture diagrams using tools like Lucidchart or similar

Nice To Haves

• Open Source Involvement: Experience working with and contributing to open-source software projects
• Advanced Architecture and Software Knowledge:
• Experience integrating against gRPC APIs
• Experience with graph databases
• Experience with test-driven development and familiarity with common software design patterns such as Pub/Sub and Proxies
• Understanding of distributed systems concepts, including committing data to multiple databases using patterns like change data capture (CDC), message queues, two-phase commit protocol (2PC), and workflow engines like Temporal
• Knowledge of distributed quorum-based software (e.g., Paxos, Raft) and distributed relational datastores like CockroachDB
• Exposure to policy languages, such as Rego, is a plus
• CRM and Task Management: Experience with CRM systems and task management software to track and manage customer engagements effectively
• Flexibility and Adaptability: Comfortable with ambiguous and changing requirements, with a rapid ability to learn new technical concepts

Responsibilities

• Daily collaboration with Account Executives in a pre-sales role to understand and document customer technical requirements, performance Service Level Objectives (SLOs), consistency requirements, and software architecture
• Translation of complex technical details for a variety of stakeholders, ensuring seamless communication and understanding across teams
• Building live permissions schema design sessions, tailored solutions leveraging our products, and designing Proof of Concepts (PoCs) to validate solutions with prospects
• Leading virtual and in-person demos and deep-dive technical sessions
• Identifying product gaps and communicating these to our product team to help shape the future of our offerings
• Creation, improvement, and maintenance of dynamic customer demos, troubleshooting technical issues to ensure customer success
• Long-term customer success in the post-sales role for all accounts assigned

Benefits

• Opportunity to work with cutting-edge technology in a rapidly growing sector
• A supported environment where your ideas lead to real impact
• Competitive salary based on experience
• Stock options at an early-stage startup
• Comprehensive benefits including healthcare (US-based) and other insurance
• A full remote and flexible schedule to accommodate different timezones
• Twice-yearly travel for team offsites focused on team bonding, collaboration, and having fun!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level