Solutions Engineer

Panasonic • Bolingbrook, IL

26d • $84,628 - $157,165 • Remote

About The Position

Fast-track your career: Exceptional candidates will engage in a dynamic, in-person interview that goes beyond traditional hiring.
As a Solutions Engineer, you'll be the technical architect driving innovation at the intersection of business development and cutting-edge data infrastructure. You'll craft, integrate, and fortify our enterprise's data platform, ensuring rock-solid security and scalability that propels our organization's strategic growth.

Requirements

• This role requires a bachelor’s degree in Computer Science or a related field (master’s degree preferred) and a minimum of five years of relevant industry experience or equivalent.
• Advanced software development skills in multiple programming languages (Required: Python, JavaScript, C#); with a strong ability and willingness to learn additional languages as needed
• Proficient in data analytics with the ability to collect, process, and interpret complex datasets to drive informed business decisions.
• Experience in developing and implementing integrations using APIs from strategic alliance partners.
• Food retail experience/knowledge to be able to participate in discussions with C Suites and retail tech teams. Ability to effectively translate complex technical concepts for clear communication across all levels and departments.
• Must be able to work in a fast-paced environment managing multiple projects.
• Proficient in Word, Excel, Outlook
• Advanced verbal and written communication skills.
• Ability to prioritize and re-prioritize quickly and has a sense of urgency.
• Knowledge of info security practices and adhering to corporate requirements
• Ability to travel 15-20%

Responsibilities

• Support complex IT and Info Sec discussions with retailers throughout the sales process and completion of customer RFPs.
• Provide Support as the IT resource for Aperion accounts.
• Act as the Primary IT resource for SMB accounts.
• Support the OPS Team with executing integrations with retailers during implementation and rollout.
• Provide professional services to existing customer base for additional integration work beyond retailer’s availability and capabilities post rollout.
• Develop integrations in conjunction with Aperion alliance partners to support the Aperion alliance network.
• Deliver Level 1 and Level 2 technical support to customers, ensuring timely issue resolution and exceptional service.
• Support the development and maintenance of the Aperion software platform utilizing data and integration from alliance partners.
• Become the SME on all solutions in Aperion’s portfolio and provide continuous training to the internal sales and ops teams.
• Coordinate closely with Sales Support function and Service Resources to provide solution design in accordance with customers’ business requirements and support sales team to position infrastructure management services solution proactively.
• Other responsibilities as assigned.

Benefits

• Health Benefits – Offering medical, dental, vision, prescription plans, plus Health Savings Account and Flexible Spending Account options.
• Voluntary Benefits – Life, accident, critical illness, disability, legal, identity theft, and pet insurance.
• Hussmann Retirement Savings & Investment Plan – 401(k) plan with company matching contributions and immediate vesting.
• Paid Time-Off Benefits – Paid time off, stewardship and parental leave.
• Educational Assistance – Tuition reimbursement for job-related courses after six months of service.
• Health Management and Wellbeing Programs –EAP, virtual health management, chronic condition, and tobacco cessation.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees