Solutions Engineer (Application Engineer): End-of-Line Automation

Formic

6h

About The Position

At Formic, we’re on a mission to revolutionize American manufacturing and create more abundance in the world. We believe in continuing the American legacy of innovation by making automation accessible to all manufacturers and increasing their factory productivity by 10x.
Built upon deep expertise in robotics and manufacturing, our unique full service automation solutions combine the best automation technology, software, and analysis tools for manufacturers with best in class uptime, support, and maintenance services. We are creating a new era of supercharged efficiency and competitiveness for US manufacturers.
As the world faces growing pressure from tariffs, rising costs, and labor shortages, Formic is uniquely positioned as the industry leading solution to overcome these challenges. Fueled by our vision for a re-industrialized domestic supply chain, everything we do is aimed at growing “Made in America” products. And we’re growing fast - achieving 7x growth in production hours YoY.
Supporting us in our mission, with investments thus far totaling over $60 million, are backers including Lux Capital, Initialized Capital, Blackhorn Ventures, Mitsubishi HC Capital NA, and CEOs and founders of multiple Fortune 50 companies.
The Solutions Team is dedicated to helping our customers address production challenges by developing automation solutions that deliver superb production outcomes. The team collaborates with prospective customers and the Formic sales team to scope out and understand challenges, identify the value drivers for the customer, and develop a fully managed Robotics-as-a-Service solution with cost reductions and a positive ROI on Day 1.
As a Solutions Engineer focusing on End-of-Line Automation you will serve as our customers’ first pre-sale technical and applications point of contact - advocating for their success and navigating the requirements of their production operation. You will establish credibility in both production and technical expertise with prospective customers and will rapidly develop an understanding of their production goals, challenges, and needs. You will leverage that understanding to serve as a consultative partner, providing customers with a solution, context, and guidance on the best path forward to deliver their desired production outcome. Additionally, you will partner with Formic’s Deployment Team to complete successful project handoffs and enable us to cross-functionally deliver the value of the solution you developed. This position is highly impactful in Formic’s mission to be a valued partner in enabling customers’ adoption of automation; you will be a key driver in our customers’ first steps along their automation journey.

Requirements

• Minimum 3+ years of demonstrated success in a similar position
• Strong customer-facing partnership: Ability and desire to partner with customers throughout the pre-sales process; establishing credibility and building rapport, and embodying a consultative approach.
• Mastery of one or more segments of factory automation (case-packing and/or palletizing preferred), with a firm understanding of accurate costs related to deploying turnkey automation systems
• Familiarity with one or more major six-axis robot OEMs, such as Fanuc, Kuka, Yaskawa, Universal Robots, and ABB
• Hunger to learn, and grow in a fast-paced environment
• Expert-level understanding of factory automation including hands-on experience
• Familiarity and experience with CAD drafting required
• Ability to organize, track, and manage deliverables across multiple concurrent projects
• Ability to travel up to 25%
• Current, valid drivers license and access to your own vehicle for daily local travel
• Formic provides mileage and expense reimbursement for travel-related expenses within policy

Nice To Haves

• Preferred 7+ years of experience in related manufacturing or automation field
• Experience in a consulting, consultative sales, technical sales, or similar environment
• Experience supporting technology adoption in a production or manufacturing environment

Responsibilities

• Partner with prospective customers, sales, and cross-functional internal teams to understand prospective customers’ needs and key manufacturing challenges
• Establish credibility with prospective customers as a trusted production and technical resource
• Conduct technical discovery calls in partnership with Sales team to understand customer automation needs and gather requirements
• Analyze production requirements, customer value drivers, project constraints, CAD data, parts lists, and other production and technical specifications to rapidly develop accurate and robust scopes of work and prospective solutions
• Scope and develop robotic automation solutions from Formic’s portfolio of standard automation products that deliver a prospect’s desired production outcome
• Provide the sales team with quick-turn cost estimates that will be used in developing proposals for customers
• Dynamically iterate solutions & proposals as needed to align with feedback from prospective customers, Formic sales team members, and Formic’s cross-disciplinary teams
• Participate in design reviews and customer meetings as needed throughout the pre-sales process to drive opportunities to a successful close
• Facilitate smooth customer from Sales/Solutions to Deployment, ensuring all information is communicated for a successful design, build and deployment
• Effectively manage multiple projects/proposals in flight at a time
• Recommend changes in procedures, design, or standard equipment where necessary
• Leverage understanding of customers’ businesses and feedback to identify gaps in Formic’s technical, operational, and commercial offerings
• Visit customer sites in person as needed

Benefits

• Equity in Formic: Own a meaningful stake in a fast-growing Series A startup, backed by leading global investors
• Comprehensive Healthcare Coverage: 99% covered Medical, Dental, and Vision insurance plans, with 75% coverage for dependents, provided by Blue Cross Blue Shield and Guardian
• Additional Fully Covered Insurance Benefits: FSA & DCFSA, Life Insurance, Short-Term Disability, and Long-Term Disability through Guardian, all 100% employer-paid
• Employee Assistance Program (EAP): Fully funded by Formic and provided via Guardian, offering support when you need it most
• Paid Parental Leave: Generous parental leave to support our employees and their growing families
• Company-sponsored 401(k): Invest in your future with our company-backed retirement savings plan
• Home Office Stipend: A one-time allowance for fully remote employees to set up your ideal at-home or on the road work environment
• Monthly Cell-Phone Reimbursement: Monthly stipend toward phone and internet expenses
• Flexible Time-Off: Take the time you need, when you need it, supported by our flexible PTO policy
• Paid Company Holidays: Celebrate important dates with paid time off

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 51-100 employees