Solutions Consultant, Knowledge, Information and Core, Financial Governance

Google • Boulder, CO

3d • $110,000 - $157,000

About The Position

In gTech Users and Products (gUP), our mission is to advocate for Google’s users by creating helpful and trusted experiences across the product ecosystem. We achieve this by meeting partners and consumers where they are with support and help, representing their needs with our product partners and proposing fixes and features that elevate their engagement with Google's product ecosystem. Additionally we provide a range of product services that ensure our products are optimized for every user, no matter where they are in the world (e.g., localization, digitization, partner integration, and more). The Knowledge, Information and Core (KIC) Financial Governance Team (KFG) within gUP works with KIC’s product vertical teams, serving as a horizontal function that empowers each team to manage their budgets across gTech’s matrixed organization. As a Solutions Consultant for Financial Governance, you will own a portfolio of products. You will partner within gTech in addition to cross-functional product teams to design budgets, manage them, analyze performance, identify opportunities, and drive action. You will create impact by providing visibility into performance and improvement opportunities and partnering with product verticals and operations teams to design and implement solutions. Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products. To learn more about gTech, check out our video .

Requirements

• Bachelor’s degree or equivalent practical experience.
• 5 years of experience in a project management or a customer-facing role.
• 3 years of experience as an operations analyst or consultant for customer support operations.

Nice To Haves

• Experience in project management including establishing charters, incorporating feedback, securing support, and consistently ensuring participants stay informed.
• Experience in stakeholder management, clarifying priorities and managing expectations with cross-functional individual contributors and managers.
• Experience in understanding audience interests and needs, utilizing frameworks to break down messages and proactively addressing the ‘so what’ in communications.
• Ability to anticipate risks and proactively escalate issues or request support.

Responsibilities

• Manage timelines and communicate with content contributors to ensure deadlines and deliverables, such as monthly budget reviews and related items, are met on time.
• Pull reports and troubleshoot data discrepancies to ensure accurate and timely reporting.
• Present monthly budget reviews and facilitate effective discussions that result in clear decisions and goals, ensuring cross-functional participants have a shared understanding of performance and action items.
• Ensure communications are clear and relevant for executive manager and director-level audiences, including editorial feedback to contributors on collaborative presentations.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees