Information and Knowledge Management Specialist

Booz Allen Hamilton•Chantilly, VA

About The Position

Information and Knowledge Management Specialist Key Role: Writes and edits technical documentation, user manuals, training literature, reports, and standard operating procedures. Works without considerable direction to update existing documentation when changes occur to the system, facilitate meetings and information sessions, maintain a shared knowledge base of documentation, and document the overall status of the system and progress on development efforts. Works closely with the whole team to ensure created documentation is accurate or that the submitted documentation is complete, accurate, and meets the team’s documentation standards.

Requirements

3+ years of experience maintaining a shared knowledge base of technical and non-technical documentation
3+ years of experience working with technical and non-technical team members to create documentation, including user manuals, training literature, reports, and SOPs
Ability to interface with clients and teams to facilitate meetings and information sessions
TS/SCI clearance with a polygraph
Bachelor's degree

Nice To Haves

Experience with Confluence, SharePoint, and Jira
Knowledge management certifications
Network+ or Security+ Certification

Responsibilities

Writes and edits technical documentation, user manuals, training literature, reports, and standard operating procedures.
Update existing documentation when changes occur to the system
Facilitate meetings and information sessions
Maintain a shared knowledge base of documentation
Document the overall status of the system and progress on development efforts.
Ensure created documentation is accurate or that the submitted documentation is complete, accurate, and meets the team’s documentation standards.