Knowledge Management Specialist

Beusa Energy, LLCThe Woodlands, TX
3dOnsite

About The Position

This role will support the development, implementation, and optimization of our knowledge management practices, enhancing collaboration, streamlining workflows, advancing knowledge documentation, and improving access to information across the organization. The ideal candidate will be skilled in organizing, curating, documenting, and distributing knowledge assets while leveraging tools and platforms to foster a culture of continuous learning and innovation.

Requirements

  • Successfully passes background check, pre-employment drug screening, and any pre-employment aptitude and/or competency assessment(s).
  • Proficiency in the written and spoken English language.
  • Valid U.S. Driver’s License required.
  • Employment is contingent upon meeting the company's driving standards, including an acceptable Motor Vehicle Record (MVR) in accordance with Company policy.
  • Daily in-person, predictable attendance.
  • High School Diploma or GED required.
  • Proven experience in knowledge management or information management is required.
  • Proficiency in using knowledge management tools and platforms (e.g., Content management systems, SharePoint, Microsoft Teams).
  • Excellent communication and interpersonal skills to effectively collaborate with diverse stakeholders across the organization.
  • Strong analytical skills to identify trends and patterns in knowledge usage data.
  • Project management skills to execute knowledge management initiatives.
  • Ability to design and deliver training programs on knowledge management practices.
  • Understanding of organizational learning and development principles.

Nice To Haves

  • Bachelor's degree in Information Management, Business Administration, or a related field preferred.

Responsibilities

  • Knowledge Capture and Organization: Identify and document key organizational knowledge across departments, including best practices, procedures, lessons learned, and expertise through interviews, surveys, and workshops.
  • Develop and maintain a structured knowledge repository using a designated knowledge management system with clear taxonomy and categorization.
  • Encourage regular content updates and ensure information is accurate and current.
  • Advise stakeholders on best practices for documentation and approval processes.
  • Knowledge Sharing and Dissemination: Design and implement strategies to promote knowledge sharing across the organization, including things like internal communication channels, training programs, and community forums.
  • Create user-friendly knowledge base interfaces and develop search functionalities to facilitate easy access to relevant information.
  • Facilitate knowledge transfer through mentoring programs, cross-functional collaboration initiatives, and knowledge-sharing events.
  • Knowledge Management System Administration: Monitor and analyze usage data to identify gaps in knowledge base content and areas for improvement.
  • Manage access controls and user permissions within the knowledge management system.
  • Develop and deliver training on the knowledge management system to all employees.
  • Champion a culture of continuous learning and knowledge sharing by actively promoting the benefits of knowledge management.
  • Identify and engage knowledge champions within departments to support knowledge capture and dissemination efforts.
  • Collaborate with cross-functional teams to integrate knowledge management practices into existing workflows.
  • Perform other related duties as assigned to assist with successful operations and business continuity.
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